Healthcare Assistant

Job summary

To assist

clinical personnel in the care of practice patients, to include treatment,

preventative care, screening and patient education. The post will also include

some administrative duties, Infection

control and prevention duties in line with surgery policy and as delegated by the Senior HCA or Practice Manager.

They will

act as a focal point of communication between patients, doctors, nurses and

other members of the primary health care team.

Duties and responsibilities

• Phlebotomy
• Taking and recording blood pressures
• Performing ECGs
• Carrying out NHS Health Checks
• Recording accurate clinical observations and updating patient records
• Preparing and maintaining clinical treatment rooms and equipment
• Following infection control procedures
• Urinalysis
• Administer injections when trained and
• competent to do so as per surgery guidelines

Assist with monitoring of long term

conditions when trained and competent to do so

Provide lifestyle advice to patients making

any necessary referrals within the practice

Weight monitoring

Ensure specimens are labelled and bagged

ready for collection with the necessary paperwork completed

Ensure clinical waste collection runs

smoothly, reporting any problems to the Senior HCA or Practice Manager

Ensure sharps bins are ready for collection

Other clinical tasks as directed by the Senior HCA or Practice Manager.

Administration

and professional responsibilities

Participate in the administrative and professional responsibilities of

• the practice team
• Ensure accurate and legible notes of all consultations and treatments are
• recorded in the patients records
• Ensure that medical records are completed at time of consultation and are
• accurate and that confidentiality is respected in line with surgery policy
• Ensure the clinical computer system is kept up to date with accurate
• details recorded

Ensure accurate completion of all necessary documentation associated with

patient health care and registration with the practice

Ensure collection and maintenance of statistical information required for

• regular and ad hoc reports
• Ensure infection control and prevention policies are adhered to in full,
• noting the practices bare below the elbow and jewellery policies.
• Ensure necessary cleaning of areas within the clinical room that you're
• working in are carried out between each patient and at the end of the shift.

Ensure cleaning rotas are completed and signed for on a

• daily/weekly/monthly basis as per cleaning schedules.
• Attend and participate in practice meetings as required
• Assist in formulation of practice philosophy, strategy and policy
• Restocking and maintenance of equipment, clinical areas and consulting
• rooms

To assist

in seasonal and special projects as requested e.g. flu campaign

Ordering

and display of health promotion materials in line with national health

promotion campaigns

Other

• administrative tasks as directed by the Practice Manager
• Management of appointment system
• Ensure total familiarity with all appointment
• systems, including regular and incidental variations

Book appointments and recalls, ensuring

sufficient information is recorded to enable retrieval of the medical

record

Monitor flow of patients into the waiting

room, ensuring the appointment system accurately reflects the arrival of

patients

Monitor effectiveness of the system and

report any problems or variations