Healthcare Support Worker - Emergency Department

University Hospital Southampton NHS Foundation Trust is delighted to offer a fantastic opportunity to work with us.

Job Title: Healthcare Support Worker – (Progressive Band 2 to Band 3)

Contract Type: Permanent

Please be advised that this vacancy may close earlier than stated if we receive a large number of applications.

If joining as a Band 2, this role requires a 9‑month training period, so applicants must already have the right to work in the UK for the full duration. If your current visa does not provide at least 9 months of remaining permission to work from the start date, we are unable to progress the application. If you are joining as a band 2 this position is part of a development programme that supports you to grow into a band 3 role, with a pay increase upon successful completion.

If you are already working in a Band 3 HCSW role in the NHS, we will assess your experience and responsibilities against the competencies required for this position. Where these competencies are met, we will match your current pay and banding.

This role requires acute hospital experience as a Healthcare Support Worker. It is most likely the successful candidate will already be working as a Band 3 HCSW.

As a Healthcare Support Worker, you will work alongside Registered Nurses and other healthcare professionals across a variety of clinical settings, providing high-quality care and support to patients while developing skills and knowledge.

What You'll Be Doing

Taking patient observations

Assisting with ECGs and clinical procedures

Supporting patient assessment and monitoring

Supporting patients with mobility and transfers

Assisting with admissions, transfers and discharges

Maintaining clinical equipment and stock levels

Collecting specimens for testing

Providing reassurance to patients and relatives

Working collaboratively with nurses, doctors and the wider healthcare team

We are looking for passionate and dedicated Healthcare Support Worker's to join our Emergency Care Department. As a member of our dynamic team, you will be at the forefront of providing high-quality, compassionate care to patients in need of urgent attention . we therefore look for candidates with experience of healthcare.

Whilst there is no expectation a number of our HCSW’s go onto complete their Nursing Degree Apprenticeship.

As one of the largest acute teaching Trusts in England, we offer learning and development opportunities to help you achieve the career you aspire to. UHS is rated ‘Good’ by the CQC and in the latest national NHS Staff Survey, we were in the top 10 acute trusts for staff engagement and for staff recommending the hospital as a place to work or receive care.

We support flexible working and will consider requests taking into account the needs of the service. UHS employees are able to access a range of NHS discounts, are entitled to a minimum of 35 days paid holiday (pro rata), and we offer a generous pension scheme.

Southampton is an attractive place to live and work situated on the south coast, with an international airport and direct trains to London. The New Forest National Park and beaches of the Jurassic coast are also right on our doorstep. The city offers living costs 30% lower than London and 17 schools rated outstanding by Ofsted.

We believe that using technology wisely shows strong time management and commitment to innovation. However, personalising your recruitment application to highlight your unique skills and experiences is crucial. Relying too heavily on generic, AI-generated content instead of drawing from your own strengths and accomplishments may lead to your application being rejected if multiple candidates present identical or similar information.

In this role, your key responsibilities will include:

Here at UHS, we recognise that Healthcare Support Workers from different employment backgrounds can bring a breadth of knowledge and new ideas.

The Emergency Department operates 24/7, so some flexibility will be required to meet service needs. Our department is known for its innovative approach and is increasingly recognised for its clinical academic work in emergency care, enabling us to deliver expert care, education, and support to patients with complex needs during their most critical moments.

Be able to work a variety of shifts as part of your work roster. You will cover some mornings (shifts could start from 7am ending around 3pm), short days & long days (shifts are generally 8 – 12 hours long and occur between 7am and 8pm), evenings (till around 8pm) and nights (from around 7pm to 7am the next day

Be available to work any day from Monday to Sunday depending on your shift pattern, including bank holidays

Have excellent communication and interpersonal skills

Are happy to carry out a variety of tasks - including personal hygiene care to patients of all ages and backgrounds

If you’re the kind of person who believes in putting patients first, is always looking to improve and are a team player, then we’d love to hear from you!

Applicants that have applied and been unsuccessful in the last 3 months, do not need to re-apply or submit another application.