Hostel Manager
Job Description
Advert:
🌿Lead with heart. Create unforgettable stays. Celebrate culture.
About Us
Haka House is a vibrant collection of stylish, affordable hostels in some of Aotearoa’s most iconic locations. We’re all about laid-back vibes, meaningful connections, and unforgettable travel experiences. From comfy beds to warm welcomes, we create a true home-away-from-home for adventurers from around the world. Rooted in Māori values and proud of our cultural diversity, we’re more than just a place to stay — we’re a place to belong.
About the Role
We’re looking for a passionate and people-focused Hostel Manager to lead our Lake Tekapo property. This is your chance to run your own slice of paradise — managing daily operations, leading a dynamic team, and ensuring every guest leaves with a smile and a story.
What You’ll Be Doing
Overseeing daily hostel operations: check-ins, guest services, cleanliness, and vibe ✨
Leading, training, and inspiring a team of awesome staff 🤝
Managing bookings, guest inquiries, and reservations 💻
Keeping things running smoothly with inventory and supply management 📦
Handling finances, cash-ups, and reporting 💰
Creating a welcoming, inclusive, and culturally rich environment for all guests 🌏
Promoting the hostel and collaborating with the wider Haka House whānau
What You’ll Bring
Proven hospitality management experience (hostel experience = bonus!)
Top-notch customer service and communication skills
Strong leadership and team-building abilities
Confidence with booking systems and financial processes
A passion for people, travel, and creating memorable guest experiences
A genuine appreciation for Māori culture and values
Why Join Us?
Be part of a purpose-driven, award-winning brand
Lead a passionate team in one of NZ’s most iconic destinations
Immerse yourself in Lake Tekapo’s rich cultural landscape
* Help shape the future of travel in Aotearoa
If you’re ready to be part of something special and help us deliver the best hostel experience in New Zealand, we’d love to hear from you!
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