Housekeeping Supervisor Rotorua

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🧼Lead the team. Set the standard. Keep the vibe fresh and the spaces sparkling.

About Us

At Haka House, we’re more than just a place to stay – we’re a home for travellers, a hub for connection, and a celebration of culture. With stylish, affordable hostels across Aotearoa, we’re proud to uphold Māori values and create spaces where guests (Manuhiri) and staff (Manaki) feel welcome, respected, and inspired.

About the Role

We’re on the lookout for a detail-loving, team-leading Housekeeping Supervisor to help keep our hostel looking its best. You’ll lead by example, support the housekeeping crew, and make sure every room, common area, and corner of the hostel is clean, comfy, and guest-ready.

What You’ll Be Doing

Supervising the housekeeping team and daily cleaning operations

Training new team members and maintaining high standards

Inspecting rooms and common areas to ensure everything’s spotless

Managing stock levels and ordering supplies

Supporting the team on the floor when needed

Helping create a positive, respectful, and fun team culture

Working closely with the management team to keep things running smoothly

What You’ll Bring

Previous experience in housekeeping or cleaning supervision

A sharp eye for detail and a high standard of cleanliness

Strong leadership and communication skills

A hands-on attitude and willingness to jump in when needed

A passion for creating welcoming, well-kept spaces for guests

A genuine appreciation for teamwork and cultural values

Why Work With Us?

Be part of a passionate, purpose-driven team

Work in a vibrant, culturally rich environment

Help shape the guest experience in one of NZ’s leading hostel brands

* Enjoy staff perks and meet amazing people from all over the world 🌏

If you’re ready to be part of something special and help us deliver the best experience in New Zealand, we’d love to hear from you!