Insurance Claims & Risk Advisor - Corporate Services

Build What Matters

At Graham, one of North America’s largest general contractors, we don’t just build projects, we enable the systems and services that make construction possible. As part of our Corporate Services team, you’ll support impactful work across the region through expertise in HR Advisory, Communications, Supply Chain, Finance, and more.

Here, your work has purpose. Your growth is supported. And your impact is lasting.

Join a team that builds with commitment, reliability, and integrity. Apply today and help us build what matters.

Your Impact Starts Here

Graham is actively recruiting for an Insurance Claims & Risk Advisor supporting the Corporate Services Division. Reporting to the Insurance Risk Manager the Insurance Claims & Risk Advisor plays a key role in supporting project teams by coordinating insurance and surety requirements, managing claims administration, liaising with brokers and insurers, and ensuring timely collection and submission of claim-related information. The Insurance Claims & Risk Advisor maintains an understanding of construction insurance products and claims processes and provides guidance to internal stakeholders regarding insurance requirements and claim resolution.

Your Role in Building What Matters – From Office to Site

Claims Management

Coordinate and administer insurance claims of all types from first notice of loss through resolution and closure, ensuring timely reporting, documentation, follow-up, and compliance with policy requirements

Serve as the primary point of contact for project teams, brokers, insurers, adjusters, legal counsel, and other key stakeholders throughout the claims process, coordinating communications, facilitating issue resolution, and escalating high-risk, or sensitive matters to the Director of Risk as required to support timely and effective claim outcomes

Review incidents and potential claims to assess coverage considerations, reporting obligations, deductible impacts, escalation requirements, and next steps

Gather, organize, and maintain claim documentation, including contracts, correspondence, project records, photographs, cost information, adjuster reports, and other supporting materials

Monitor claim activity, track key milestones, maintain claim records, and report on reserves, recoveries, deductibles, settlements, claim costs, trends, and significant exposures

Support claim resolution by reviewing coverage positions, settlement recommendations, and recovery opportunities, including subrogation, reimbursement, and cost recovery where appropriate

Escalate complex, high-value, or potentially litigated claims while continuing to support coordination, documentation, and stakeholder communication

Use claim outcomes, loss trends, and lessons learned to support corrective actions, annual insurance renewals, loss prevention, and improved risk management practices

Insurance Administration and Project Support

Support day-to-day administration of Graham’s corporate insurance and surety programs, including coordination with brokers, insurers, sureties, internal teams, and external partners

Collect, review, and organize underwriting information required for annual renewals, project-specific insurance placements, surety requests, and other insurance submissions

Assist with the review of contract requirements, identifying gaps, risks, exceptions, or requirements that may require broker, legal, or management review

Coordinate issuance, review, and tracking of certificates of insurance, bonds, letters of bondability, and other insurance or surety documentation

Support project teams in obtaining insurance pricing, coverage confirmations, project-specific placements, policy documentation, and evidence of coverage in a timely manner

Maintain accurate records, schedules, databases, correspondence, and supporting documentation in accordance with company standards and audit requirements

Monitor insurance documentation requests and renewal-related activities to ensure deadlines are met and internal stakeholders receive timely, practical support

Provide guidance to project and operational teams on insurance processes, documentation requirements, and escalation pathways for insurance or surety-related questions

Build effective working relationships with operations teams, brokers, insurers, and external partners

Support initiatives that promote risk awareness across the organization

The Right Tools for the Job

Bachelor’s degree or diploma in Business, Risk Management, Insurance, or a related field

CIP designation completed or in progress preferred

3-5 years of insurance, claims, risk management, brokerage, or related experience

Prior experience managing insurance claims and coordinating with insurers and brokers is required

Construction or project-based industry experience considered an asset

Knowledge of insurance policy interpretation and claims handling best-practices

Strong attention to detail, organizational, and communication skills

Ability to effectively manage multiple files and deadlines simultaneously while maintaining quality and business need expectations

Strong proficiency with Microsoft Office suite of products

Work Environment

Hybrid work arrangement requiring 3–4 days per week in the office, with in-office training during the first three months

Travel may be required to support operations across multiple geographic locations

Primarily office-based work hours, with flexibility required to support cross-border stakeholders, operational needs, renewals, and claims

Lay the Foundation for Your Next Career Move. Apply Today.

At Graham, we’re building more than structures, we’re building futures. Join a team that delivers excellence from the ground up and makes a lasting impact across Canada.

We’re proud to be an Equal Opportunity Employer and are committed to an inclusive, accessible workplace. Accommodations are available throughout the hiring process when requested. Please contact [email protected] for accommodation requests.

Unsolicited resumes or candidate profiles will not be accepted and will become the property of Jardeg/Graham.

As Graham’s trusted recruitment partner, Jardeg supports the hiring of skilled professionals across Buildings, Industrial, Infrastructure, Water, Development, and Services projects nationwide.