Interiors Project Co Ordinator

About the role:

To promote and maximize interior categories sales, including the coordination of product supply to sites and project performance of our installed solutions. You will be responsible for managing the key supplier, sub- contractors and client relationships across both trade and retail projects.

A typical day will include-

Identify opportunities and add services and solutions where possible

Communicating positively to build long term relationships between our contractors, clients and our key suppliers.

Proactively assist customers with their needs by providing quotes from consultations or building plans, selecting products, providing product knowledge advice, and managing orders to site

Managing the procurement of products into store and ensuring customer timelines are meet

Keeping the customer informed throughout the process of any changes likely to affect their project

You will build effective relationships with our Trade customers by offering product support, technical information, and interior design solutions.

Make sure sales information is processed promptly and accurately

Assist with issue resolution by identifying the right fix and providing practical solutions to job-related problems.

Undertake projects or activities as required by the business

Supporting the team in the showroom as required

Actively demonstrate safe work processes, and behaviours and ensure these are followed by all employees and contractors in their place of work

This is a permanent full-time role, offering 40 hours a week, Tuesday – Saturday.

About you:

Capable in relevant systems to retail or project management

Proven customer service and ideally with bathroom & Kitchen design experience

Confident, clear and accurate communicator

Strong team player and self-driven and proactive

Strong attention to detail and can organize your time and tasks effectively

Adaptable and able to think of alternative solutions to meet customer demands

You will need to have excellent time management skills to meet tight deadlines and company targets

Intermediate to advanced experience with MS Suites, including Excel, other computer programs are desirable

Our Benefits:

Competitive hourly rate & Staff-buying privileges

Genuine development opportunities that come with being part of the wider Fletcher Building Group

Employment Education Fund

Health & Wellbeing initiatives including an Employee Assistance Program

Be part of a diverse and inclusive team

Join Us: We value diversity and encourage applications from all backgrounds. Research shows that females and minority groups don’t always apply for roles unless they match 100% of the requirements. If this role interests you but you feel you don’t quite fit, we encourage you to apply anyway. We are proud of our diversity and see it as one of the things that make us better together.

Pre-employment checks including references, medical, drug test and a Criminal background check is required as well as the legal right to work in NZ indefinitely.

We are proud of the incredible diversity of people who make up our business! As an Equal Opportunity Employer, we strive to create an inclusive environment for all our employees across our national network of branches throughout New Zealand.