
Key Account Support - Pukekohe
Job Description
Are you customer-focused, commercially minded and great
at keeping things moving? We’re looking for a proactive Key Account Support
team member to help deliver outstanding service to our key customers and
support the continued growth of our branch.
What you will be doing?
Based in our Pukekohe branch, you’ll provide day-to-day
- sales and account support for key customers managed by the Branch Manager.
- You’ll become a trusted point of contact for customers,
- responding to enquiries, preparing and following up quotations, processing
- orders and keeping customers informed about product availability, lead times
- and deliveries.
Working closely with the wider branch and sales team, you
- will:
- Build strong relationships with allocated
- customers and understand their ongoing requirements.
- Prepare accurate and competitive quotations
- and follow up opportunities through to an outcome.
- Process and coordinate customer orders,
- supplier orders, credits and returns.
- Identify opportunities to increase sales
- through additional products, alternatives and solutions.
- Work with the Branch Manager and Sales team
- to support customer account plans and sales activity.
- Monitor customer purchasing trends, open
- quotations and potential risks or opportunities.
- Support the achievement of branch sales and
- gross-profit targets.
- Assist on the trade counter and across branch
- operations when required.
- This is a varied role where strong communication,
- organisation and follow-through will be key to delivering the level of service
- our customers expect.
- What you will bring?
You’ll bring energy, accountability and a genuine
commitment to helping customers and branch team to succeed.
You will be confident communicating with customers and
comfortable managing multiple enquiries and priorities throughout the day.
Previous experience in internal sales, account support,
customer service or a trade-based environment would be valuable. You’ll also
bring:
Experience and knowledge of the Power
Utilities market would be favourable.
Strong customer service and
relationship-building skills.
Experience preparing quotations, processing
orders or supporting customer accounts.
A proactive approach to following up sales
opportunities.
Good attention to detail and numerical
ability.
Strong planning, organisation and
problem-solving skills.
The ability to work collaboratively across
sales, branch, credit and supply teams.
Competent computer skills and the ability to
learn new systems.
Experience within the electrical or wholesale sector
would be an advantage, but it is not essential. Product training and support
will be provided.
What you will get?
Southern Cross Health Insurance - Wellbeing
One plan
Your birthday off - fully paid
Competitive salary package
Staff purchasing benefits
Monday to Friday hours - no weekend work
Training and development within the
electrical wholesale industry
* A diverse, inclusive and welcoming workplace
where everyone’s identity and contribution are valued
Who are we?
Corys Electrical is a leading supplier of electrical,
data, lighting and safety products throughout New Zealand. With 30+ branches
nationwide and more than 100 years of experience, we provide innovative and
effective solutions supported by strong customer service and an extensive
product range.
As part of the D2A Group, a leading distributor across
the Asia-Pacific region, we believe our people are at the heart of everything
we do. We value diversity, inclusion, and the unique strengths each person
brings to our team.
If you’re ready to join a team that values great service,
strong relationships and working together, apply now.
Applications will be accepted until the role is filled.
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