Key Attendee Success Associate - Mandarin

What you will achieve

• You’ll work on a team building long-term relationships with some of the biggest and fastest growing companies in the world.
• You’ll be working closely with the speakers, media and investors acquisitions teams, which are responsible for acquiring key attendees for our events.
• You’ll act as an internal point-of-contact, suggesting  improvements to processes and workflows that result in exceptional exhibitor and partner product/experience.
• You’ll participate in cross-team communication and collaboration, integrating production, design, collateral, and app solutions.
• You’ll travel the globe to our international events to ensure the on the ground execution of your partner activations.
• You’ll provide event feedback to your most important partners, highlighting what worked well, what can work better and how.
• You’ll develop an in-depth knowledge of technology and understand how industries are being disrupted by it and utilise opportunities to the benefit of your audience.

Skills

• Native Mandarin speaker
• Excellent client management skills and attention to detail is a prerequisite.
• Ability to engage with other departments and specialist functions at Web Summit to manage consistent execution of client strategies across our events.
• Exposure to sales or commercial experience is beneficial, with an eye toward driving retention and partnership expansion.
• Ability to adapt to changing needs and take up new tasks with little supervision.
• Experience with CRM tools, Salesforce in particular is an advantage.
• Passion for technology and events, and a genuine willingness to improve your knowledge.