Library Assistant | Kaiāwhina Pukapuka

We are looking for an enthusiastic, friendly, and customer‑focused team member to join our library team on a permanent basis. If you enjoy helping people, creating welcoming experiences, and being part of a supportive community space, we'd love to hear from you.

About Nelson Public Libraries | E pā ana ki ngā whare mātauranga o Whakatū

Nelson Public Libraries are a vibrant, community‑centred hub where imagination, learning, culture, and connection come to life. We are proud to provide welcoming spaces, diverse collections, and services that empower our community to thrive.

About the role | Kō tēnei tūranga mahi

Nelson Public Libraries are busy, dynamic environments, at the hub of our community. We are seeking an enthusiastic, friendly customer focused team member to join our team.This role works an average of 27 hours per week, over a 4 week roster. The roster will include weekend work, two weekend of every four. See attached roster for more detail.

In this role, you’ll be at the heart of delivering outstanding customer service across Nelson Public Libraries’ branches. You’ll assist a diverse range of customers with their library needs, helping to create a friendly, inclusive, and well-organised environment. Alongside front-line service, you’ll support the delivery of programmes and events that foster literacy and creativity for children, young people, and their families.

About you | Ko ngā pūmanawa ō

The ideal candidate will have

• Excellent frontline customer service
• A good level of digital competence and confidence across a range of technology
• Effective communication skills, both in person and written
• The ability to speak and perform in front of people
• Strong relationship management skills
• Good judgement and attention to detail
• The ability to adapt and make improvements part of every day work
• Initiative, prioritisation and time management skills
• A desire to collaborate, learn and share knowledge

What we offer | Ko ngā painga mōu

Wellbeing leave, platforms and initiatives

A fully subsidised health insurance scheme

Generous leave provisions

Learning and professional development opportunities

Access to various employee benefits and discounts

* Opportunities to contribute to community

At Nelson City Council, we are committed to fostering a diverse, equitable, and inclusive workplace where everyone feels safe, valued, and has a true sense of belonging. We welcome applications from people of all backgrounds, including those from diverse ethnicities and cultures, LGBTQ+ communities, neurodivergent individuals, and people with disabilities. If you require any assistance with your application, please don’t hesitate to get in touch.

Applications close | Rā whakakapi

Midnight Sunday 15th November 2026

Applications will be reviewed as received, and the vacancy may close early if a suitable candidate is found. We encourage you to apply without delay.

For further enquiries | Ina he pātai anō, whakapā mai

Please reach out to Steve Harley, [email protected] with any questions.