Loan Advisor (Spring Personal Loan)

About us

Spring Financial is a Canadian financial technology company focused on making every day financial services simpler, faster, and more accessible.

We build technology that helps Canadians build credit, save money, and access lending products without unnecessary friction. Our platforms allow customers to apply and manage their finances online, by text, or over the phone, making the experience convenient and flexible.

Since launching in 2014, Spring has grown into one of Canada’s largest fintechs, with over 250,000+ product originations across credit-building products, personal lending, and mortgage solutions.

We’re a fast-growing, product-driven team that values practical solutions, strong execution, and thoughtful collaboration. We give people ownership, trust them to make decisions, and focus on building systems that scale reliably.

If you’re interested in working on real-world fintech platforms used by hundreds of thousands of Canadians, Spring offers the opportunity to make a tangible impact through well-built technology.

Role Overview

In this sales role, you’ll handle objections, actively listen, and communicate clearly over the phone to provide top-tier service. Your goal is to convert warm outbound leads—customers who have already shown interest—into sales. You'll also educate customers on financial products, manage multiple conversations at once, and guide them through the sales process. If you're motivated by sales and customer success, this is your opportunity!

NOTE: This is a full-time, permanent, in-office position

Key Responsibilities

• Convert warm outbound leads into sales (you will be calling customers that fill out an application and are interested in the product— You will not be cold calling)
• Provide financial education to every customer
• Handle multiple customers simultaneously
• Close and guide customers through the sales process
• Effective use of our CRM system. Previous use of Salesforce an asset but not required

What You Should Already Have

• Strong sales and negotiation skills
• At least 1 year of Sales experience in a call center environment (preferably in finance, but not required)
• Previous Underwriting experience is strongly preferred
• Aptitude for working in a team dynamic
• Ability to multi-task in a fast-paced environment
• Effective problem solving and critical thinking skills (proactive and reactive)
• Strong communication skills

What We Will Give You

• Your starting salary is $45,000/year. After a successful 3-month probation period, your salary will increase to $50,000/year. You'll also be eligible for bonuses, bringing your projected total annual earnings to between $56,000 and $68,000.
• Comprehensive health, dental and vision coverage (We pay 100% of the monthly premium!)
• Opportunity for career development
• A great work environment in the heart of Downtown Vancouver
• Transit-Friendly Employer (Transit allowance) - This is at least an extra $1,200/year!

This is a great opportunity to get started in the Finance industry as specific licenses or certificates are not required for this role.

• Please note: Upon applying, our Talent Acquisition team will review your resume. If you qualify, we will reach out to learn more about your experience and answer any questions you may have about the role, benefits, compensation, and more. Due to high application volume, we may not be able to respond to everyone.

Thank you for your interest! We appreciate your time and look forward to reviewing your application!