Manager, Healthy & Safety and Disability

Job Summary

Dollarama employs approximately 26,000 store employees, including full-time, part-time, and temporary staff. In addition, Dollarama employs approximately 650 employees at its Head Office in Montréal and has achieved over $6 billion in sales.

Reporting to the Senior Director, Human Resources, the Health and Safety Manager is primarily responsible for ensuring compliance with and enforcement of occupational health and safety (OHS) policies. The role also oversees activities related to disability management and workplace accidents, while promoting a preventive safety culture in accordance with the company’s policies and procedures.

Key Accountabilities

Strategic Priorities and Governance

Establish priorities based on risks and trends

Ensure compliance with provincial legislation (CNESST, WSIB, WorkSafe, etc.)

Ensure health and safety policies are kept up to date in accordance with legal requirements

Leadership and Team Management

Coach, engage, and develop the OHS team (one advisor)

Set objectives and monitor performance

OHS Prevention and Performance

Analyze root causes of incidents and implement sustainable corrective measures

Influence operations and ensure adherence to OHS best practices

Contribute to OHS training and awareness initiatives

Risk Management, Compliance, and External Relations

Support inspections and interactions with regulatory authorities

Manage litigated files and appeals, in collaboration with external partners

Claims Management and Return-to-Work

Oversee the management of workplace injury claims

Analyze claims and identify cost-reduction strategies

Collaborate with HR teams to facilitate return-to-work initiatives

Work closely with external partners (e.g., Windley Ely)

Operational Support

Act as an advisor to managers

Oversee incident analysis and follow-up on corrective actions

Job Requirements

5 to 10 years of relevant experience, ideally in a retail environment

Strong knowledge of OHS laws, regulations, and standards across Canada

Bilingualism (French and English) required

Proficiency with Microsoft Office

Strong analytical, judgment, and problem-solving skills

Ability to prioritize and manage urgent situations effectively

Ability to work independently

Excellent verbal and written communication skills

Ability to influence without direct authority

Diplomatic, solution-oriented approach

Ability to build and maintain trusted relationships

Resourceful and pragmatic

* Ability to simplify and clearly explain complex concepts