Manager, Operations Transformation – Investment Management & Wealth, Operations Industry & Domain Solutions, Technology & Transformation

Connect to your Industry

Deloitte’s Investment Management & Wealth Operations and Domain Solutions (IM&W ODS) team offers end-to-end transformation services to clients in the Investment Management & Wealth sector. We combine deep knowledge of the industry and its challenges with technology and vendor platform capability, operations expertise and delivery excellence in order to support our clients through the full transformation lifecycle; centered around the core of their business and enabled by technology.

Our people and the way we work are two of the things that set us apart. For us, collaboration is fundamental to success. We bring together unrivalled depth and breadth of expertise from IM&W focused practitioners across the business to work closely with our clients and each other, at every stage of every project, to solve our clients' most complex problems with a mix of knowledge, creativity, and intellectual rigour.

Leading transformation is fundamental to our business. Re-engineering the core of our clients’ operations; enabling them to unleash growth, create better futures for customers, citizens and employees, and to bring genuine, lasting value to their business.

Connect to your career at Deloitte

Deloitte drives progress. Using our vast range of expertise, we help our clients' become leaders wherever they choose to compete. To do this, we invest in outstanding people. We build teams of future thinkers, with diverse talents and backgrounds, and empower them all to reach for and achieve more.

What brings us all together at Deloitte? It’s how we approach the thousands of decisions we make every day. How we behave, our beliefs and our attitudes. In other words: our values. Whatever we do, wherever we are in the world, we lead the way, serve with integrity, take care of each other, foster inclusion, and collaborate for measurable impact. These five shared values lead every decision we make and action we take, guiding us to deliver impact how and where it matters most.

Connect to your opportunity

The Investment Management value chain is currently undergoing significant change. Both Investment Managers and Asset Servicers are undergoing transformation journeys which as a result is changing where activities sit on the value chain and thus altering the operating models of both players. Our ambition is to become the leading Consulting practice in Investment Management, helping firms to deliver large scale transformation change initiatives that enable digital technology adoption and operational efficiencies. We help clients manager major structural changes within their operations to unlock value and growth ambitions for their organisations. We are looking for talented individuals with expertise in Investment Management with a passion to learn, develop and grow within our team.

As a Manager, you will work as part of a team of industry specialists in our practice and have the opportunity to:

• Build upon your existing industry knowledge to become an expert in your field.
• Focus on the delivery of client work that will successfully fulfil and exceed client expectations and deliver engagement and programme objectives.
• Take a leading role on projects, managing and developing our more junior team members.
• Actively participate in, and contribute to, the development of the Investment Management practice team, including supporting our investment manager proposition development and thought leadership.
• Develop trusted relationships with our clients.
• Learn from the best in the Business.

Connect to your skills and professional experience

• We’re looking for people with industry experience working in the Investment Management sector, either in Consulting firms or internal change / transformation functions within an Investment Manager.
• Experience driving large scale transformational change within Investment Managers. Strong working knowledge of the end-to-end investment management value chain with specific understanding of the operating platforms underlying Front Office, Middle Office, Back Office and Client Experience capabilities.
• Strong knowledge and experience of operating and driving change across various downstream and upstream processes across large areas of the IM operating platform.
• Proven ability to mobilise, manage and motivate teams, establishing the specific day-to-day plans, projects and objectives needed.
• Experience in people management, able to lead people and organise work to deliver for our clients.
• Experience of guiding and coaching junior talent through challenging situations and providing honest and constructive development points.
• Experience in leading client relationships and managing key stakeholders to resolve issues and articulate complex ideas.
• Have a broader perspective of potential issues encountered when working in, and managing, diverse teams and the strategies to overcome them and a clear understanding of the firm’s commitment to creating a more inclusive culture.
• Understand risk, how to mitigate risk and protect the firm’s reputation.

Preferably you will also have

• Experience supporting (consulting) bids, e.g. responding to RFI/RFP, and developing industry relationships.
• Knowledge of specific Investment Management technologies.
• Detailed understanding of the trade lifecycle and its management, including trade capture, confirmation, reconciliations, settlement and reporting
• Detailed understanding of the middle office ecosystem, including technological integrations, third-party interactions and critical processes required to support investment activities
• Good understanding of middle office portfolio accounting, systems and operation, used for reporting and performance
• Good understanding of Exchange-Traded Funds (ETFs), their operation and the systems / processes required to support them

Connect to your business - Technology and Transformation

Distinctive thinking, deep expertise, innovation and collaborative working. That’s what connects us. That’s what makes us Deloitte. If you want to help solve some of the biggest tech and transformational challenges around, join us. Together, we’ll make an impact that matters.

Engineering, AI and Data

We lead transformation at the heart of our clients; re-engineering the core of our clients’ organisations, helping to unleash growth, and creating better futures for their customers, citizens and employees.

Personal independence

Regulation and controls are standard practice in our industry and Deloitte is no exception. These controls provide important legal protection for both you and the firm. We are subject to a number of audit regulations, one of which requires that certain colleagues abide by specific personal independence constraints (e.g., in relation to any financial interests and employment relationships). This can mean that you and your "Immediate Family Members" are not permitted to hold certain financial interests (shares, funds, bonds etc.) with audit clients of the firm, and also prohibitions on certain employment relationships (e.g., you are not permitted to hold a secondary employment role with SEC audit clients of the firm whilst being employed by the firm). The recruitment team will provide further detail as you progress through the recruitment process or you can contact the Independence team upon request.

Connect with your colleagues

“What attracted me to Deloitte were the endless opportunities and the collective experience of other like-minded individuals. Deloitte’s clients include many of the world’s largest organisations; I wanted to be part of a team that made a difference that I could be proud of.” - Dan, Technology & Transformation

"I get to work on projects that help clients in a sector I feel truly passionate about.” - Rhiannon, Technology & Transformation

“Everyone always says “it’s the people,” and that’s true. Working for a brand you feel proud of feels pretty good too. And you don’t have any stress about fitting into a particular stereotype, because there are so many different types of people in Deloitte Digital.” - Gillian, Technology & Transformation

Our hybrid working policy

You’ll be based in London with hybrid working.

At Deloitte we understand the importance of balancing your career alongside your home life. That’s why we’ll support you to work flexibly through our hybrid working policy. Depending on the requirements of your role, you’ll have the opportunity to work in your local office, virtual collaboration spaces, client sites and remotely. You’ll get the chance to meet face to face when needed, while you collaborate and learn from colleagues, share your experiences, and build the relationships that will fuel your career and prioritise your wellbeing. Please check with your recruiter for the specific working requirements that may apply for your role.

For a full job description, please visit our online Deloitte Careers portal.