Manager Quality Assurance

About the role

As the Lead QA in our Bulk Quality Operations team, you will provide quality oversight across manufacturing and ensure compliance with GMP requirements, regulatory expectations, and internal quality standards. You will partner closely with manufacturing, operational services, engineering, and quality teams to support product quality, drive compliance, lead investigations and change controls, and foster a culture of continuous improvement.

Key responsibilities

Lead a quality team that is responsible for batch review, change control approval and incident/deviations

Provide leadership, mentoring, and technical guidance across the Bulk Quality team

Drive continuous improvement initiatives to enhance compliance, efficiency, and operational excellence

Provide quality oversight for manufacturing and support activities, ensuring compliance with GMP and regulatory requirements

Act as the primary quality contact for operational escalations and quality-related decision making

Partner with Operational Services and cross-functional teams to ensure timely closure of quality events and achievement of site KPIs

Review and approve quality documentation, risk assessments, validation protocols, investigations, CAPAs, and change controls

Lead and support deviation management activities, including root cause investigations and implementation of effective corrective and preventive actions

Support regulatory inspections and audits, representing Quality Assurance where required

About you

Demonstrated people leadership experience, with a strong ability to lead, coach, and mentor teams while remaining actively involved in day-to-day operational responsibilities

A minimum of 5 years' experience in a pharmaceutical manufacturing, quality assurance, or regulated environment

A bachelor's degree in science, Biotechnology, Pharmaceutical Science, Engineering, Biological Sciences, or a related discipline

Strong knowledge of GMP, quality systems, investigations, deviations, CAPAs, and change control processes

Experience supporting audits and regulatory inspections

Demonstrated stakeholder management skills

Excellent problem-solving, decision-making, and risk assessment capabilities

* Strong communication and collaboration skills, with the ability to influence across multiple functions

About us

CSL Behring is a global biotherapeutics leader driven by our promise to save lives. Focused on serving patients' needs by using the latest technologies, we discover, develop and deliver innovative therapies for people living with conditions in the immunology, hematology, cardiovascular and metabolic, respiratory, and transplant therapeutic areas. We use three strategic scientific platforms of plasma fractionation, recombinant protein technology, and cell and gene therapy to support continued innovation and continually refine ways in which products can address unmet medical needs and help patients lead full lives. CSL Behring operates one of the world's largest plasma collection networks, CSL Plasma. Our parent company, CSL, headquartered in Melbourne, Australia, employs 32,000 people, and delivers its lifesaving therapies to people in more than 100 countries.

Benefits

This is an exciting opportunity to play a key role in ensuring product quality and regulatory compliance while contributing to the manufacture of life-saving therapies. You'll work with a highly collaborative team and have the opportunity to drive improvements that directly impact patients and business performance.