
Marketing Technology Lead
Job Description
Marketing Technology Lead
12 Month Fixed-Term Contract
Lead the technology, automation and customer engagement programmes powering a global fitness brand.
Own and evolve our marketing automation ecosystem
Responsible for the effective operation, optimisation and governance of our marketing technology ecosystem, enabling teams to deliver customer engagement and lifecycle marketing programmes.
Partner across Marketing, Product, Data and Technology teams globally
The role
We're looking for a Marketing Technology Lead to join our Global Digital Performance team. This team drives the marketing technology, automation and digital performance capabilities that support customer acquisition, engagement and retention across global markets.
As the Marketing Technology Lead, you'll be the operational and technical supporter of Les Mills' marketing automation ecosystem. You'll be a key player in developing lifecycle marketing programmes, customer journey development, audience management, platform governance and martech integrations, ensuring our systems and campaigns deliver measurable business and customer outcomes.
This is a hands-on role that combines technical expertise, campaign execution, stakeholder management and continuous improvement.
Skills and experience you'll need
You're equally comfortable discussing customer journeys with marketers, data integrations with technical teams, and campaign performance with senior stakeholders. You bring a strong commercial mindset, a passion for customer experience, and the ability to translate business requirements into scalable automation solutions.
You will ideally need experience in the following:
3-5+ years' experience in marketing automation, CRM, lifecycle marketing or marketing operations
Deep hands-on experience with enterprise marketing automation platforms, ideally Eloqua
Building and optimising automated customer journeys and lifecycle programmes
Managing marketing technology platforms, integrations and governance processes
Customer segmentation, personalisation and audience management
Working with CRM platforms, customer data environments and integration frameworks
Reporting and analytics using tools such as GA4, Power BI or Looker Studio
HTML email development and campaign troubleshooting
Knowledge of SEO and AEO and how integrated martech platforms communicate
Managing stakeholders across Marketing, Product, Data and Technology teams
Experience within a global B2B, SaaS or subscription-based environment is advantageous
About Les Mills
At Les Mills, unlocking and amplifying that inner drive to achieve our goals is something we’re not shy to say we’re great at.
Today, Les Mills Internationals programs are in 20,000 gyms in over 100 countries – pair that with the boom of our digital subscription service LES MILLS+ (like Netflix for our workouts), and it’s an exciting time to be a part of our global company. Our mission is simple – to create a fitter planet.
You don’t have to be a fitness fanatic to fit in here, but you can make a workout part of your workday. If you want to grow your professional career, Les Mills International could be the place for you. Our mission is simple – to create a fitter planet.
What’s in it for you
We operate as a flexible and hybrid workplace with a mix of working in the office and at home as a work scheme that enhances and encourages work/life balance. Whether that be working from home, going to the gym or doing school drop-offs/pick-ups, we want our employees to feel comfortable working in an environment where they can thrive and feel empowered.
We offer some great benefits that include
Free gym membership and LM+ Subscription
Health insurance discount
Monthly companywide parties/events
Global mobility
Dog friendly office
Volunteer day
* Free fresh fruits & snacks
We are a Rainbow Tick certified organization committed to providing a flexible, diverse and inclusive environment. We believe our people are the only way to help us work towards some steep growth goals and industry-leading innovations. If you’re excited about this role, we encourage people of all backgrounds to apply, even if you don’t meet every requirement. We might have something waiting in the wings that you’d be perfect for. We value the concepts of togetherness, support, equity, and respect, and that begins with increasing diversity in our teams.
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