Medical Administrator - GP Practice

St Thomas Medical Group

Skilled Worker, A ratingPosted 2 weeks ago

Job Description

To respond to all queries and requests from patients and other visitors

Explain Practice arrangements to new and temporary patients

Use judgement and communication skills to ensure all urgent registrations are dealt with, in an appropriate manner
Advise patients of relevant charges for private services and take payments
Keep work area clean and tidy
To be familiar with appointment system and its variations
To book appointments, by telephone and in person
To learn Patient Triage
To advise patients of other services available (signpost)
To receive and take messages, receive and make calls as required
To ensure the system is operational at the beginning of each day
To keep white information boards updated daily/weekly
To check and respond to tasks/workflow

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St Thomas Medical Group

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