Medical Secretary

About Auckland Eye:

Auckland Eye is one of New Zealand’s largest private sub-specialty ophthalmology providers. We deliver life-changing eye care through specialist consultations, minor procedures and comprehensive ophthalmology services. Patient care is at the heart of everything we do, guided by our values of Connection, Compassion, Balance & Mastery.

The Role:

We are looking for a highly organised and compassionate Medical Secretary to join our team in a permanent, full-time position, with an immediate start available.

In this pivotal role, you will provide administrative support to our sub-specialty doctors across Glaucoma, Paediatrics, Cornea, Research and Oculoplastics. You’ll help keep our clinics running smoothly by managing referrals and appointments, coordinating administrative tasks and supporting day-to-day clinic workflows.

As a key point of contact for doctors within your assigned sub-specialty group, you’ll play an important part in creating a seamless, efficient and empathetic experience for our patients, while also supporting general reception duties as required.

Key Responsibilities:

Solid, established experience as a Medical Secretary, Scheduler or in a healthcare administration role is essential.

Excellent customer service and interpersonal skills, with a genuine patient-first approach.

Professional phone manner and strong written communication skills.

Strong organisational skills and confidence managing busy and complex schedules.

Proficiency in Microsoft Office; experience using medical booking systems such as VIP would be an advantage.

Previous experience within ophthalmology or an understanding of ophthalmology sub-specialties would be beneficial.

What We’re Looking For:

We are looking for candidates with solid, established experience as a medical secretary, scheduler or within healthcare administration; this experience is essential.

Excellent customer service and interpersonal skills with a strong patient-first approach.

Professional phone etiquette and clear written communication.

Strong organisational skills and ability to manage complex schedules.

Proficiency in Microsoft Office; experience with medical booking systems (e.g., VIP) is desirable.

Knowledge of ophthalmology subspecialties is an advantage.

Why Join Us?

At Auckland Eye, you will join a supportive and passionate team committed to providing exceptional patient care. You’ll work in a collaborative environment where your contribution matters and where there are opportunities to learn, develop and grow your career.

We can offer you:

Birthday Leave.

A wellbeing allowance.

Public transport subsidy.

An excellent opportunity to develop your career within a growing business.

Work anniversary recognition

* Be part of a friendly, hardworking and passionate team.

If you’re an experienced Medical Secretary or Healthcare Administrator looking for your next opportunity, we’d love to hear from you!

Apply Now!