Medical Secretary

Bedfordshire Hospitals NHS Foundation Trust

Skilled Worker, A ratingPosted 4 days ago

Job Description

Main responsibilities include (but are not limited to)

To perform desk reception duties including receiving patients into the department and booking them onto the hospital systems
Frequently receive and respond appropriately to telephone and personal enquiries from patients, relatives, GPs, other consultants and external bodies, referring enquiries to the consultants / clinical team where necessary
Be responsible for the receipt of referral letters with timely input onto the computerised IT Systems and ensuring that all patients demographic information is recorded accurately
To request, cancel and re-arrange appointments when necessary, following procedures to minimise DNA rates
To process rejected referrals following local procedures
To make appointments for all tests provided by the service
To appropriately code all patients on IPM after their visit
To set up new clinics as required
To undertake typing of medical/clinical correspondence using relevant IT systems to a high and accurate standard
To distribute/upload patient reports following current local guidelines/procedures
To carry out general administration duties and provide clerical assistance to all members of staff, as required

To cover the administrator duties during periods of absence

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Bedfordshire Hospitals NHS Foundation Trust

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