Milford Sound Boat Host

We are currently seeking a Boat Host to join a crew for our daily cruise operation in our Milford Sound Operation.

If you have a real passion for guest experience, and a desire to exceed customers’ expectations, we would like to hear from you! As one of our dedicated team, you will have excellent communication skills, a great work ethic, be physically fit, and have a desire for excellence in all that you do. To be successful in this role you will have the following key skills and attributes:

• Passion to deliver an outstanding visitor experience

• Previous proven customer service/hospitality experience

• Calm and organised

• Strong English verbal communication skills

• Comfortable in a marine environment, and physically capable of dealing with emergency situations

• Understands the importance of Health and Safety, and the responsibility of all staff to contribute to a safe working environment

• Team player, happy to undertake whatever tasks are required to ensure our guests have an amazing time in Milford Sound.

In this role you will be getting the boat prepared for sailings, preparing sandwiches and picnics for our guests, undertaking basic deckhand tasks, welcoming guests aboard, serving guests, washing dishes, and cleaning the boat to a high standard each day. You will be given full training and will be signed off on our vessels, in accordance with Maritime New Zealand standards.

These roles are best suited to people who enjoy the outdoors and are comfortable interacting with large numbers of guests in a shared staff accommodation arrangement. This is not the role for you if you are an urban creature who likes shopping, dining out,  and a big choice of nightlife! Milford Sound is an amazing playground for exploring, hiking, making new friends and building up your skills and experience in the marine tourism industry.

This is a full-time role, minimum of 70 hours per fortnight over a 10-day roster, which will include weekends and public holidays, and evenings. This is a live-in position, with heavily subsidised accommodation with private room, shared bathroom,  and a fully stocked staff kitchen as part of the job package.  You must be eligible to work in the role until the end of the season (30th April 2027).

Southern Discoveries is a premium tourism company dedicated to sharing some of New Zealand’s most iconic scenery and extraordinary experiences with the world. The company offers a range of cruises, with coach and scenic flight transfers from Queenstown and Te Anau. We also specialise in private charters, conference, and incentive packages. The company operates a number of retail outlets in Queenstown, Te Anau and Milford Sound.

For a copy of the Job Description visit Boat-Host-Customer-Service-Milford-Sound-PD.docx