Network Engineer

WHO ARE WE

Tecala is an award-winning national ICT managed services provider. We work hard to help our customers transform their businesses through the innovative use of technology and need more great people to join our vibrant and growing team.

We have been certified as a Great Place to Work for 2023, 2024, 2025 and 2026 ranked in the top 10 of Australia's Best Workplaces in Technology 2025, ranked #19 in Australia's Best Workplaces List for 2025, and been recognised as Australia's #1 Managed Service Provider and ranked #29 globally in the 2025 MSP 501, Channel Futures' industry-leading benchmark for high-performing MSPs worldwide.

We pride ourselves on our reputation for quality and consistently delivering the right solution for our customers. You have the opportunity to become part of a supportive team, working together to provide solutions that make a difference to our broad customer base. If you are passionate about technology and motivated by assisting customers in improving their ICT operations, you will thrive with us.

ABOUT THE ROLE

Reporting to the Head of Network & Comms Services, you’ll be a senior technical voice in our network practice. You’ll deliver customer network solutions and keep the WAN, LAN, WLAN, SD-WAN and Zero-Trust parts of our managed services secure and available. You’ll also help shape and improve Tecala’s own network products. It’s a varied role that combines hands-on engineering, project delivery and presales consulting, working with customers’ network teams, our PMO and our Network Operations Centre.

WHAT WE'RE LOOKING FOR

What You’ll Be Doing

Developing and maintaining Tecala’s core network infrastructure

Delivering customer-specific network solutions across WAN, LAN, WLAN, SD-WAN and Zero-Trust

Owning uptime, security and risk management across the networks we manage and deploy

Reviewing network deliverables to make sure they’re cost-effective, repeatable and easy to support

Supporting presales with solution design, customer consulting and scoping

Delivering network projects from design through to handover

Upskilling and mentoring NOC staff

Driving automation and process improvement across the tools, hardware and software our Managed Services and Cloud teams use

Working with the Operations Centre to improve existing products and help develop new network offerings

What You’ll Bring

5+ years’ experience delivering support and architecture services in a managed services or systems integrator environment

Cisco CCNP, Juniper JNCIE or an equivalent certification

Certifications across multiple vendors (for example Cisco, Fortinet, Juniper, Microsoft, Linux)

Broad exposure to network technologies and standards, and a record of delivering technical projects successfully

A strong security mindset

A sound understanding of the ITIL framework

Presales or solution architect experience

Technical product development experience is highly regarded

Strong time management, with disciplined time recording

The ability to work across teams and influence stakeholders in a matrix environment

Excellent written and verbal communication skills

Full Australian working rights

WHAT WE CAN OFFER YOU

Competitive salary (base + super + bonus)

Flexible and hybrid working arrangements

Paid certifications and ongoing training and development

A broad mix of customers, projects and network technologies

The chance to influence Tecala’s network products and direction

A supportive, collaborative team culture with clear career progression

Paid Birthday Leave

Inclusive paid parental leave policy that supports all parents & carers

Reward & Recognition Program where you can also thank and reward your team mates

Employee discounts – Access discounted rates and offers from a variety of providers, including health insurance and IT Hardware.

Employee Assistance Program (EAP).

Note: As an essential part of our hiring process, you will be required to undertake a National Criminal History Check.

HOW TO APPLY

If you want to work on interesting networks for a wide range of customers and help shape how they’re built and run, click Apply and send through your resume and a short cover letter.

No agencies please – we've got this one covered.

We foster an inclusive and diverse work environment where our people can be themselves. Every idea and perspective is valued so that our services reflect the companies we support. We welcome diversity in all its forms, and so we welcome applications from suitably qualified candidates across the range of underrepresented communities.