Nurse - Complex Care

Position: Nurse - Complex Care

Location: West Midlands Hybrid / Remote

Salary: £35,000 - £40,000 per annum + mileage at 0.25p per mile

Bonus: KPI bonus based on achieving hours of service delivery / retention / procurement.

Are You Ready to Lead in Complex Care?

If you're a dedicated nurse with a passion for providing exceptional clinical care and training, we want you on our team. At iCare Living, we enable individuals to live as they choose while receiving the personalized care they need.

Job Summary

As a Complex Care Nurse Specialist (CCNS) at iCare Living, you will:

Oversee the clinical needs of our clients.

Deliver both theoretical and practical training to Complex Health Care Assistants.

Ensure that care assistants are competent in delivering specific delegated tasks.

Collaborate regularly with the Operations team to maintain up-to-date documentation.

Visit clients as specified, ensuring high standards of care, client safety, and happiness.

Support the Clinical Lead with clinical documentation, practice, and training updates.

Liaise with external professionals, adhering to NICE guidance and best practices.

Ensure compliance with CQC standards and liaise with the Registered Manager for continuous improvement.

About You

You are a professional, organized, and flexible nurse who thrives on problem-solving and teamwork. You have:

A registered nurse qualification with a current PIN.

Experienced in UK complex care (minimum 6 months in the last 2 years)

Skilled in areas such as Tracheostomy management, bowel care, ventilation, enteral feeding, epilepsy and seizure management and more.

Experience in high dependency settings (ITU, HDU, PICU, ER, etc.).

Strong leadership and communication skills.

A passion for promoting best practices and standards of care.

The ability to manage an ever-changing diary and visit clients in their homes.

Good IT and written skills.

What You’ll Do

Your duties include, but are not limited to

• Providing clinical support for allocated clients.
• Ensuring compliance with mandatory and specialist training for care staff.
• Conducting meet and greets, risk assessments, reviews, and audits.
• Maintaining accurate medication records and completing audits.
• Handling compliments and complaints, and taking disciplinary actions when necessary.
• Providing emergency shift cover as needed.
• Using our systems for accurate record-keeping.
• Completing weekly KPI reports and supporting peers in meeting targets.
• Assisting in pre-assessments of new clients.
• Reviewing and updating care plans and clinical risk assessments.
• Participating in our on-call service and attending regular meetings and training sessions.
• Liaising with CCG/Commissioners and external professionals to deliver the best care.

Benefits

Core Hours: 40 per week, Monday to Friday 9am – 5:30pm, with flexible working options.

New Business Bonus Scheme

Pension Enrolment

Career Development Support: Opportunities for growth and development.

Work-Life Balance: Flexible work to manage your own diary and meet social and family needs.

Professional development - access to free CPD and support with revalidation

Upskilling - access to refresher courses and practical skills sessions.

About Us

iCare Living is a rapidly growing community complex care company providing excellent clinical care to individuals in their own homes. We are committed to expanding across the UK while maintaining a positive and professional reputation with healthcare professionals, clients, and staff.

Values Statement

At iCare Living, we are honest, kind, and approachable. We think positively, react quickly, and solve problems proactively. We strive for excellence in every aspect of our work.

Philosophy

We believe that our clients should not be defined by their conditions. We empower them to make informed decisions and live fulfilling lives with the right support. We place clients at the centre of their care, ensuring their evolving needs are continually met.

Vision

Our vision is to be a nationally recognized provider of outstanding complex care, prioritizing the needs and aspirations of those we care for. We aim to be known for our clinical excellence and values-driven approach.

Join Our Team

If you share our values and are ready to make a difference in the lives of individuals with complex care needs, apply now to become a part of iCare Living.

Job Type: Full-time/Part-time

Apply today and help us continue to provide exceptional care to those who need it most!

Job Types: Full-time, Permanent

Pay: £35,000.00-£40,000.00 per year

Benefits

• Company pension
• Employee discount
• Referral programme
• Work from home

Application question(s)

what kind of work visa do you have?

Experience

• Tracheostomy management: 1 year (preferred)
• Bowel care: 1 year (preferred)
• Ventilation: 1 year (preferred)
• Enteral feeding,: 1 year (preferred)
• Epilepsy and seizure management: 1 year (preferred)
• UK complex care (minimum 6 months in the last 2 years): 1 year (preferred)

Licence/Certification

Enhanced Adult and Child DBS on the update service (preferred)

RGN registration (required)

* Driving Licence with access to car (required)

Work Location: In person