Operations Manager

About the role:

As our Dunedin Operations Manager, you'll lead the Dunedin Distribution Centre with responsibility for four direct reports and approximately 90 team members across inbound and outbound functions. Reporting to the Head of Operations, you'll have overall accountability for site performance, ensuring the operation delivers consistently across safety, service, productivity and cost measures.

Leading through your team, you'll create an environment where people can perform at their best while building leadership capability, strengthening succession and fostering a culture of accountability and continuous improvement. Working as part of the wider Supply Chain leadership team, you'll help shape priorities that support both the ongoing success of the site and the evolving needs of our stores and business.

Key Accountabilities:

Lead the overall performance of the Dunedin Distribution Centre.

Deliver strong outcomes across safety, service, productivity and cost measures.

Build leadership capability and succession depth across the site.

Drive continuous improvement initiatives that enhance operational performance.

Use operational and financial insights to inform decision making and resource prioritisation.

Build strong partnerships across Supply Chain and the wider business to support the delivery of business objectives.

About you:

You're an experienced site or operations leader who understands what it takes to lead a complex operation while developing the capability of those around you. You'll combine strong operational discipline with a practical leadership style, using data, insight and sound judgement to drive performance and continuous improvement.

You'll also bring

Experience leading large-scale distribution, logistics, manufacturing or operational teams.

Strong leadership, coaching and succession planning capability.

Experience driving operational performance and continuous improvement.

Commercial acumen and sound decision-making skills.

Ability to use operational and financial insights to inform priorities and decisions.

Strong stakeholder management skills and the ability to influence across all levels of the business.

How to apply:

If this role feels like the right next step for you, we'd love to hear from you. Click Apply to submit your application through our careers site.

Applications will close at 11:59pm on Sunday 18 October and will only be accepted via our careers site.

If you have any questions about the role, or experience any issues submitting your application, please email [email protected].

Why join us?

Our approach to flexible working is based on trusting and empowering our people to manage their time and deliver results while balancing the needs of their personal lives.

We're committed to equitable outcomes, and we offer additional paid parental leave, free period products and financial health checks to name a few.

We support your wellbeing with Southern Cross health insurance for you and your family after a qualifying period, discounts at local gyms, and access to online wellbeing tools.

We offer continuous learning and professional growth, as well as access to our extensive online training library and endless opportunities.

We're proud of our supportive team environment, and our positive and friendly culture that's made fun by regular social events!

We're a Pride Pledge organisation, and we are committed to an inclusive workplace where everyone thrives, every day and we celebrate our diversity as strength.

* Our Dunedin site has free carparking, an in-house café.