Trading Systems Support Assistant

About the role:

As our Trading Systems Support Assistant, you will support our Merchandise trading teams with our purpose-built Promotional Management for Retail (PMR) system and the business systems that impact the Foodstuffs South Island (FSSI) teams.

This role combines system support, business systems expertise and data analysis with end-user engagement to ensure our Retail & Merchandise teams can perform their roles effectively and efficiently.

You'll become a subject matter expert (SME) in PMR and enjoy understanding how systems work and the business processes they support so that you can troubleshoot, provide systems training, document system processes and create user manuals, analyse system data, test enhancements and support continuous improvement.

About you:

You'll have a strong systems mindset, excellent attention to detail, and the confidence to communicate with and influence stakeholders across the business. You enjoy helping others, learning new tools, and finding solutions when issues arise.

Ideally, you will also have

The ability to build effective working relationships with a wide range of people

Proven analytical and problem-solving skills including investigating system issues, identifying root causes alongside the ability to produce and interpret data

High attention to detail and strong organisational skills

Proven experience using Microsoft Office applications, particularly Excel and SharePoint

Excellent written and verbal communication

Don't Meet Every Requirement? We encourage you to apply anyway. We are looking for individuals with diverse experiences and are keen to hear from those who believe they have the drive and potential to succeed in this role.

How to apply:

If this role feels like the right next step for you, we'd love to hear your story. Click "apply now" to submit your application. The role closes 11:59pm Sunday 4 October 2026 and will only be accepted via our careers site.

If you have any questions about the role, or experience any issues submitting your application, please email [email protected]

Why join us?

A flexible working approach based on trusting and empowering our people to manage their time and deliver results while balancing the needs of their personal lives

Commitment to equitable outcomes, including additional paid parental leave, free period products and financial health checks to name a few

Support for your wellbeing with Southern Cross health insurance for you and your family after a qualifying period, discounts at local gyms, access to online wellbeing tools, and a prayer and privacy room onsite

Access to discounts, deals and everyday savings from a wide range of businesses and supplier partners, helping you and your whānau save on the things that matter most

Continuous learning and professional growth, as well as access to our extensive online training library and endless opportunities

We're proud of our supportive team environment, and our positive and friendly culture that's made fun by Furry Friend Fridays and monthly social events

We're a Pride Pledge organisation, and we are committed to an inclusive workplace where everyone thrives, every day and we celebrate our diversity as strength

* Our Papanui based office has free carparking, an in-house café