Operations Manager - Oncology, Haematology & Rheumatology

Working across two organisations provides an opportunity to look at how services currently operate at GEH and SWFT, understand where there are differences and identify where greater collaboration, standardisation or sharing of good practice could improve patient care, experience and operational resilience.

We are looking for someone who can combine strong operational management with a positive and collaborative leadership style.

You will need to be comfortable working across different teams and sites, developing relationships with a wide range of clinical and non-clinical colleagues and maintaining a clear focus on delivery.

The successful candidate will have

• Proven experience of managing and improving healthcare services, including experience of managing teams across multiple sites.
• Strong operational and performance management skills, with the ability to use data to understand issues and drive improvement.
• Experience of financial and budget management and an understanding of how operational decisions affect the financial sustainability of services.
• The ability to develop strong working relationships with clinical, nursing and operational colleagues.
• Experience of managing change and delivering service improvement.
• Strong analytical and problem-solving skills and the confidence to make decisions and escalate issues appropriately.
• The ability to communicate complex information clearly to a range of internal and external stakeholders.
• A proactive approach and the ability to manage competing priorities in a busy operational environment

Leadership, quality and improvement

You will provide leadership and direction to the teams within your portfolio, supporting workforce planning and ensuring that our people and resources are used effectively.

You will work closely with clinical teams on workforce and consultant job planning and help create an environment where staff are engaged in how their services are managed and developed. A commitment to equality, inclusion and staff engagement will be an important part of how you lead.

Quality and patient safety will be central to the role. You will support robust governance arrangements across your services, monitor risks and health and safety, manage complaints and learning, and use local and national benchmarking to identify opportunities for improvement.

You will also have responsibility for operational management of budgets within your portfolio and will contribute to productivity, income opportunities, business planning and cost improvement programmes.

Why join us?

Oncology, Haematology and Rheumatology are services where strong multidisciplinary working and effective operational leadership can make a significant difference to both patient experience and outcomes.

This role provides an opportunity to work across two organisations and to help shape how these services develop as GEH and SWFT work increasingly closely together.

We want someone who will be visible, approachable and supportive, but who is equally comfortable challenging where things could be better, maintaining a focus on performance and helping teams turn ideas into tangible improvements.

This would particularly suit someone looking for their next operational leadership challenge who wants the opportunity to manage a diverse portfolio while gaining experience of working across organisational boundaries.

The postholder will be expected to split their working time between George Eliot Hospital NHS Trust and South Warwickshire University NHS Foundation Trust, with flexibility to work across the different sites and associated locations as required. Flexibility to work across sites will therefore be an important requirement of the successful candidate.

If you are an experienced operational manager who enjoys working with people, improving services and making things happen, we would be very pleased to hear from you.

For an informal conversation to learn more about the role, please contact Alistair Nutting, Directorate Manager for Medicine, Elective Division, by contacting Emily Redfern via [email protected]

For a full comprehensive list of main responsibilities and duties, please kindly refer to job description and personal specification attached.