Performance and Information Analyst
Job Description
Note: Please see the Job Description for the full requirements, the below gives an overview of expectations:
The post holder would be expected to become an expert analyst on specific services, and develop strong working relationships with key individuals responsible for performance within the divisions/ services.
To prepare and carry out in-depth analyses appropriately and accurately.
Demonstrate and champion a customer focused approach
Develop and maintain a clear understanding of the importance of timely and accurate information provision to services to support business plans, service re-design and benchmarking.
Ensure the proactive use of information to highlight any areas of service improvement against national or internal key performance indicators, or business objectives and bring this to the attention of the services/ divisions.
Provide ongoing support, training and guidance to key internal stakeholders so that they are able to use available business intelligence tools to run their own information reports, adjusting the content, parameters and presentation so as best to meet their needs.
Ensure timely management and timely delivery of assigned analytics projects using a standard project methodology.
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