Pharmacy Technician

The Pharmacy technician supports the efficient, compliant, and organised operation of the dispensary. The role involves supporting prescription processing under the supervision of the registered pharmacist, maintaining accurate records, supporting pharmacy claims administration, managing stock control activities, ensuring compliance with pharmacy SOPs and regulatory requirements, and acting

as a key point of communication between OTC staff, pharmacists, management, suppliers and patients.

The Employee’s duties and responsibilities include, but are not limited to:

Perform pharmacy technician duties under the supervision and direction of the registered pharmacist, ensuring all activities are carried out in accordance with pharmacy legislation, professional standards, company procedures and SOPs.

Support prescription processing activities, including receiving prescriptions, entering prescription information, preparing and assembling prescribed medicines, generating labels, packaging medication and ensuring prescriptions are prepared accurately for final pharmacist review and approval.

Operate pharmacy dispensing systems for prescription processing, patient record management, dispensing documentation and pharmacy workflow management.

Maintain and update patient medication records and dispensing information accurately within the pharmacy system while ensuring confidentiality and compliance with data protection requirements.

Adhere strictly to dispensing procedures relating to product selection, accuracy, packaging, labelling, documentation, record keeping and hygiene standards within the dispensing area.

Maintain accurate patient, prescription and dispensing records in accordance with pharmacy procedures and regulatory requirements.

Provide support and guidance to pharmacy assistants and junior dispensary staff regarding dispensing procedures, workflow management and compliance with pharmacy SOPs.

Support the safe and efficient supply of medicines and pharmacy services while ensuring compliance with applicable regulations relating to the sale and supply of medical preparations

and pharmacy products.

Review dispensing workflow and identify discrepancies or operational issues, escalating clinical or regulatory matters to the supervising pharmacist where required.