Player Support Specialist for Riot Games Account with Italian and English

*Please note that the position is based in Sofia, Bulgaria and we will help you to relocate

TELUS Digital Bulgaria is looking for passionate player support specialists for Riot Games.

Join our growing TELUS team supporting League of Legends, VALORANT, Legends of Runeterra and TfT - get the job you will enjoy!

A typical day

Help out our players with any issues they might have via tickets and chat

Provide the best player experience with a case by case player oriented approach

Identify trending issues and bugs submitted by players and communicate them to the appropriate teams

Work with a passionate team of gamers to give our support experience a player to player feel

Sounds good, right?

You have

Fluency in Italian and a good command of English

Player empathy and understanding a player’s perspective when tackling their issue is required

Understanding of Player Support

Gaming experience – if you have played games and you can relate to a player’s concept, community and mindset it will be considered as an advantage

Desire to help the players as best as possible and to contribute to the team’s success

Financial support during relocation (e.g.: for transportation, hotel stay, rent, and assistance in finding a long-term rental)

Fully paid training sessions from the office

Stable job and career development opportunities

Additional health insurance

50+ benefits and services to choose from

Positive international working environment

Support and learning

We care about the well–being of our employees, invest in their future growth, encourage fun and team building projects!

It sounds like the perfect job for you? APPLY NOW!

About us: TELUS Digital Bulgaria is a publicly traded company (NYSE & TSX: TIXT) and is the largest employer in the CX (Customer Experience) industry in the country with over 4,200 team members. The company provides a broad portfolio of services - designing, building, and delivering next-generation digital services, AI solutions, customer experience, and much more. The company's primary focus is strict adherence to all our clients' procedures and practices. We are an independent outsourcing services provider and do not function as a local representation of our partners.

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