Preconstruction Administrator

Preconstruction Administrator

With over 50 branches in the Pacific Region, the Flick team is looking for a motivated and dedicated individual to join our team. Based in our Sunshine branch, the role of Preconstruction Coordinator is to be the primary contact within the Melbourne Region for all builders engaging Flick for termite management systems (TMS) as part of a new house build

Your Opportunity:

As part of the Flick Anticimex family, there’s plenty of opportunity across Australia and this position could be the start of a long-lasting career.  Our highly trained and experienced team will guide you through the specifics of the role to set you up for success!

This function will provide an effective link between the branch operations, Preconstruction Key Account Manager & clients.

Key responsibilities

Administration and management of client accounts

Ensure timely control and consistency of service delivery.

Proactively engage customers and liaise with internal teams to ensure seamless execution

Ensuring compliance with client sites and Flick procedures

Capability to nurture customer relationships

Position Requirements:

Background or knowledge in the Building & Construction industry would be an advantage.

A sound understanding of commercial environments in a service-related industry.

Ability to work with technology and within complex systems.

Strong organisational and critical thinking skills

Excellent communication abilities, professional phone manner and a results-oriented attitude

Ability to plan and organise within tight deadlines.

Ensuring that courteous and prompt service is provided to any customer enquiry

Attributes

A team player with the ability to work independently to complete tasks.

Energetic, adaptable, and creative administrator with a passion for customer service

Organised with a high level of accuracy, attention to detail and problem-solving abilities.

A minimum of 2yrs experience in a similar role is desired.

Intermediate to advanced experience with MS Office Suite: including Excel, Outlook, PowerPoint and Word.

Microsoft Dynamics 365 experience will be advantageous.

Outstanding communication, time management and customer service skills.

Demonstrated experience in meeting KPIs.

A commitment to ongoing training and development

Your benefits

Work for an equal opportunity’s employer

Training and development opportunities

Rewards, recognition and benefits program

Please send through your applications as soon as possible as shortlisting will commence immediately