Product Support Engineer - Mechanical

Join a global mining technology leader supporting Horizontal Grinding Mill projects worldwide. This role is a key technical position focused on hydraulic, lubrication and drive train systems, driving quality, efficiency and continuous improvement across project delivery

What you'll do:

As the Technical Specialist, you will provide expert support to Grinding Mills project teams while owning lubrication and drive train specifications across projects and products. Acting as the key link between internal teams, suppliers and global partners, you will ensure compliance, improve delivery processes and support troubleshooting, quality and technical performance across bought-in systems.

Key responsibilities include:

Own and maintain lubrication and drive train specifications for Horizontal Grinding Mill products

Provide technical expertise across hydraulic, lubrication and drive systems

Support project delivery, sourcing and on-site teams with technical guidance and troubleshooting

Review technical deviations, manufacturing quality issues and component replacements

Participate in product development, engineering improvements and risk assessments

Support technical investigations into product failures and performance issues

Develop and maintain engineering tools, standards and documentation

Deliver technical training to internal teams, suppliers and customers

Work closely with global stakeholders to improve efficiency, quality and execution processes

What you'll bring:

You are a technically strong and solutions-focused engineer with experience in heavy industry, mining or large-scale equipment environments. You thrive in collaborative project environments and enjoy balancing technical problem solving with stakeholder engagement and continuous improvement.

Experience in hydraulic systems, lubrication systems and heavy industry drive systems

Strong design and engineering capability within mining or industrial equipment environments

Excellent communication, presentation and technical report writing skills

Strong analytical and problem-solving abilities

Ability to manage deadlines and work across multiple project stakeholders

Experience with CAD systems including SolidWorks, Inventor or AutoCAD

Exposure to Enovia PLM and Office 365 products

Experience supporting delivery engineering, sourcing teams, OEMs and on-site personnel

A proactive mindset with a focus on quality, efficiency and continuous improvement

Sense of urgency and ownership of solutions

Why Metso?

An inspiring purpose - Enabling sustainable modern life.

Compensation and rewards - Global incentive program tied to business and performance targets

Hybrid working possibilities - While we are big advocates of meeting and collaborating in person, we believe in fostering a flexible work environment.

A thriving culture - We are committed to developing an inclusive culture that enables everyone to do their best and reach their full potential. A culture that is courageous, compelling, and caring, and unites our people to build a sustainable future together.

Extensive learning opportunities - Ongoing growth dialogues, internal mobility, mentoring programs, education assistance, ambitious projects, and global opportunities.

* Worldwide support - Leverage our network of peers across the world, offering valuable assistance. We get things done together, through open and honest communication.