Sharpsmart Limited

Program Manager

Sharpsmart Limited

Skilled Worker, A ratingKent, United Kingdom, UKRemoteContractPosted 1 month ago

Job Description

  • What will you do?
  • Own the success of the Kent contract through strategic upsell, operational efficiencies, and consultative project delivery.
  • Build strong and embedded relationships across six NHS Trusts — from department heads to frontline users.
  • Lead contract governance, performance reviews, and stakeholder engagement plans.
  • Translate insight into deliverable initiatives that improve safety, efficiency, sustainability, compliance, and education.
  • Prepare and position Sharpsmart for contract renewal in 3 years, securing long-term continuity and value.
  • Lead monthly audits across all six Trusts to identify risks and opportunities for value creation.
  • Own and deliver monthly contract reviews with each Trust and the overarching consortium body.
  • Engage actively with subcontractors to explore and implement innovative solutions and service enhancements.
  • What are your key responsibilities?
  • Stakeholder Management
  • Ongoing Auditing & Insight
  • Contract Reviews
  • Project Road-mapping
  • Service Coordination
  • Performance Monitoring
  • Savings & Margin Uplift
  • Retention & Growth
  • Standard Proposal Development
  • Innovation & Subcontractor Engagement
  • What are we looking for?
  • Proven track record managing complex TWM customer accounts or similar sector partnerships.
  • Strong commercial acumen with ability to model savings, margin, and ROI.
  • Ability to build senior stakeholder relationships and navigate NHS/ICB governance structures.
  • Familiarity with clinical waste, infection control, or healthcare service environments preferred.
  • Collaborative and self-directed with high levels of ownership and accountability.
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