Program Operations Manager, Inpatient Surgical Services (7/8N)

Employment Status: Full Time

Department: Surgical Unit 7N 8N

Union: NON UNION

Job Code: 28144

✓ Pension ✓ Dental Insurance ✓ Disability Insurance ✓ Bonuses ✓ Health Insurance

✓ Weekdays

Salary Grade: 8

Position Purpose:

The Manager, Inpatient Surgical Services is accountable for the leadership, management, and overall performance of assigned inpatient surgical units. This role ensures the provision of safe, high-quality, evidence-informed, and patient-centered care while providing strategic and operational direction to nursing and interprofessional teams. The Manager promotes a culture of excellence, accountability, collaboration, innovation, and continuous learning to achieve optimal patient and organizational outcomes.

Duties and Responsibilities:

Assumes overall accountability and responsibility for the patient care and services provided

Maintains current knowledge of issues and trends in patient care and facilitating best practice

Facilitates implementation of corporate projects within the program, i.e., Clinical Pathways, workload measurement systems, information automation in collaboration with project coordinators.

Responsible for staff scheduling and payroll.

Develops unit specific philosophy, goals objectives and standards of patient care in collaboration with the Patient Care Team and ensuring that these are congruent with the hospital mission, vision & values and standards

Coordinates all care and services provided for patient group in collaboration with other managers and providers

Develops systems to monitor and manage unit operations, progress toward established goals, and patient care outcomes

Acts as a resource person to the physicians, and support staff, in relation to the care of patients and unit operations

Assumes accountability for facilitating the resolution of identified patient care issues in collaboration with the Patient Care Team

Acts as a role model for staff and demonstrating commitment to patient/ family-centered care

Implements quality improvement initiatives for the program in order to enhance the quality of patient care

Ensures that all staff are informed and in compliance with relevant policies and procedures

Develops and manages an operational budget for the program in collaboration with the Program Team and the Director including preparation of yearly capital budget for the program in collaboration with the Program Team and Director of Operations

Analyzes management reports, investigates variances, initiates remedial action and evaluates outcomes

Consistently contributes as a member of the Leadership Team and practices the values of Windsor Regional Hospital

Contributes as a member of the Program team towards development and implementation of team goals

Other duties as assigned.

Skills/Capabilities:

Minimum of 5 years clinical experience preferred.

Minimum of 2 years management/leadership experience required.

Previous Nursing Administration experience preferred or evidence of relevant learning activity in administration.

French Language proficiency an asset.

Qualifications:

Current registration with applicable College or Association required.

* Bachelor’s Degree in Nursing or other health related field required, Master’s Degree preferred.

Windsor Regional Hospital is an equal opportunity employer. In accordance with the Accessibility for Ontarians with Disabilities Act, 2005, upon request, accommodation will be provided by WRH throughout the recruitment, selection and/or assessment process to applicants with disabilities.