Quality Assurance Practice Lead

At the intersection of technology and creativity, this role offers an exciting opportunity to shape next-generation business applications that are transforming the way PwC creates value for clients and colleagues. Working within a dynamic environment where AI drives productivity and innovation, you’ll contribute to pioneering solutions and help redefine how we design, build, and test cutting-edge technologies. As part of a high-performing team, you will be encouraged to champion bold ideas, advance transformative practices, and leverage the latest tools to elevate our work. As the QA Practice Lead, you’ll take ownership of establishing and evolving quality assurance practices, processes, and tools to ensure our technology solutions are thoroughly tested, efficient, and reliable. You’ll lead the transformation to an automation-first approach, leveraging the latest tools and AI agents to streamline the development, execution, and reporting of quality tests. In this leadership role, you’ll guide a team responsible for designing, implementing, and maintaining both manual and automated testing procedures, as well as conducting functional, system, integration, and performance testing to deliver robust solutions. Your expertise and vision will be key to delivering high-quality solutions that not only meet, but exceed, PwC’s commitment to innovation, client satisfaction, and ongoing technological advancement.

**The Opportunity**

As a Quality Assurance Practice Lead, unlock your potential and embrace the chance to drive meaningful outcomes that'll elevate your career. Your role will include, but isn't limited to:

• Lead and manage a team of QA professionals to support business application development
• Promote and implement an automation-first mindset across all QA processes
• Increase use of AI in QA workflows to improve productivity and test coverage
• Develop, implement, and optimize comprehensive testing frameworks and processes
• Design and maintain manual and automated testing procedures for Gen AI projects
• Conduct functional, system, integration, and performance testing for technology solutions
• Ensure rigorous testing and validation to deliver reliable solutions
• Analyze requirements and user feedback to enhance testability and completeness
• Drive defect management and resolution through effective tracking and analysis
• Contribute to project planning by integrating QA insights and risk evaluations

**What You'll Bring**

Your skills, knowledge, and experiences are what set you apart. Here's what we look for:

• Experience in testing for complex applications
• Expertise managing technology QA teams
• Leveraging advanced automated testing tools and platforms to enhance efficiency and test coverage
• Experience with Gen AI and agentic solutions in QA workflows
• Proficiency with JIRA, Azure DevOps, and defect tracking systems
• Experience with automation frameworks such as Playwright, JMeter, Postman
• Ability to write medium complexity SQL queries; experience with SQL and MongoDB
• Familiarity with application security and accessibility testing
• Ability to write code/scripts in Python and TypeScript
• Experience with Agile methodologies and UX principles (user stories, prototyping, A/B testing)

This position ensures continuity and upholds our standards of excellence following the departure of a valued team member.

The salary range for this position is $137,600 - $187,600. The posted salary range represents the expected hiring range for PwC locations in major city centres. Given our national recruiting approach, ranges may vary for positions in other locations. At PwC Canada, base salary is determined by your skills, experience, qualifications and work location. In addition to base salary, eligible employees may have opportunities to participate in variable incentive pay programs which are designed to reward individual and firm-wide achievements. We are committed to offering competitive compensation and adhere to all relevant pay transparency legislation. During the hiring process, our Talent Acquisition team will provide details about our comprehensive total rewards package.

**Why y****ou’ll** **love PwC**

We’re inspiring and empowering our people to change the world. Powered by the latest technology, you’ll be a part of diverse teams helping public and private clients build trust and deliver sustained outcomes. This meaningful work, and our continuous development environment, will take your career to the next level. We reward your impact, and support your wellbeing, through a competitive compensation package, inclusive benefits and flexibility programs that will help you thrive in work and life. Learn more about our Application Process and Total Rewards Package at: https://jobs-ca.pwc.com/ca/en/life-at-pwc

PwC Canada acknowledges that we work and live across Turtle Island, on the land that is now known as Canada, which are the lands of the ancestral, treaty and unceded territories of the First Nations, Métis and Inuit Peoples. We recognize the systemic racism, colonialism and oppression that Indigenous Peoples have experienced and still go through, and we commit to allyship and solidarity.

We’re committed to providing accommodation throughout the application, interview, and employment process. If you require accommodation to be at your best, please let us know during the application process.

The use of artificial intelligence (AI) in recruiting is just getting started, so we know you have questions about how and why we use it. At certain points during our recruiting process, we rely on AI to improve your experience. This could be during resume review or curating personalized job recommendations, asking you clarifying questions via a chatbot or during our interview scheduling to improve your experience. Our use of AI helps ensure we combat bias by evaluating candidates equally and fairly, without seeing identity information, such as your name, or gender for example). AI also helps us better predict successful hires by reviewing all applicants for a role and the relationship between your skills, experience and likely success at PwC Canada. While AI supports parts of our recruitment process, final hiring decisions always involve human review. For more information about our use and protection of your data, please refer to our Privacy Policy (https://www.pwc.com/ca/en/privacy-policy.html).