Rapid Relief Support Worker - Dunedin

As a Rapid Response Support Worker, you’ll step in where you’re needed most – providing essential care and support to people in their own homes. This is a varied and fast-paced role that will see you working across different situations and care needs.

You’ll work weekend relief shifts, all while supporting people in your community to live their best lives. If you’re reliable, compassionate, and confident in your skills, this is your opportunity to be part of something meaningful.

You will provide safe, respectful, and person‑centred support in people’s homes, being mindful of what matters to them, including their culture, values, beliefs, routines, and boundaries.

Each Tangata will have high risk individual care requirements, and you will support them with all elements of daily living such as:

Palliative cares

Bowel cares

Dementia

Mental health

Medication

Whakangungu | Training

We provide practical and online training during the first few weeks of employment. With the added bonus of year-round training with regular refreshers and new modules to keep skills up to date. You’ll be supported through structured induction, ongoing training, refreshers, and clear development pathways.

Mōhou Ake | About You

The following skills and experience may be required depending on the specific client needs you are matched to

Hold a Level 3 or Level 4 Health and Wellbeing qualification or have equivalent, relevant experience

Spinal injury experience

Stoma Management experience

Experienced in the use of a full, standing and two-person hoist

Experience administering prescribed medication

Be willing to learn, reflect, and adapt your approach to what matters for each person

Have experience in or exposure to caregiving, disability support, aged care, community work, or other people‑facing roles

Committed to culturally safe, respectful support for people from all backgrounds

Love working with people and helping them thrive

Intuitive and responsive to people’s needs

Own a smartphone

Have the right to work in New Zealand

Full/restricted driver’s license

He aha ai mātou? | Why Us?

A clear career pathway for Kaiāwhina | Support Workers

Exclusive Spark Mobile Plan: Endless data (40GB at max speed), unlimited NZ/AU calls & texts, hotspot access, voicemail for just $24.15/month

* Our work is grounded in Kaitiakitanga, Kotahitanga, Tū Tika and Manaakitanga — caring for our communities, working together, doing the right thing, and looking after each other.

Some client needs require Support Workers who hold a Level 3 or Level 4 Health and Wellbeing qualification to ensure safe and appropriate care. We support equitable recruitment by recognising transferable experience and, where appropriate, providing training pathways to build and maintain Level 3–4 capability. Support Workers are matched to client needs based on skills, experience, and qualifications.

Access Community Health | Uru Ātea’s mission is to create a better day, every day for thousands of people throughout Aotearoa, helping them live independently in their own homes and communities. Uru Ātea means “to enter space”—our promise to deliver services wherever our clients need us.