Regional Telehealth Support Officer

Position Profile: Provide efficient and effective administrative support and initial point of contact for the day-to-day deliveryof Telehealth services in Regional Country Health Services.

This is a Permanent Full Time or Permanent Part Time appointment.

Area Profile: The WA Country Health Service (WACHS) is the largest country health system in Australia and one of the biggest in the world, providing health services to approximately half a million people, including 45,000 Aboriginal people, over a vast two and a half million square kilometre area. The organisation comprises seven regions, with a strong network of public hospitals, health services and health centres located across rural and remote Western Australia. Our core business is the provision of quality, accessible health services to country WA residents and visitors.

Suitability Criteria:

Suitability recognises that a range of factors contribute to merit, including skills, knowledge, abilities, behaviours, ethical alignment and relevant operational requirements. The suitability requirements below are derived from the Job Description Form and define what will be assessed to determine your suitability for the role:

1. Demonstrated experience using telehealth service platforms facilitating outpatient appointments via telehealth scheduler and health applications.

2. Demonstrated and well-developed ability to maintain confidential patient centred communications, with patients, internal health employees and external partnering organisations.

3. Well-developed skills to meet tight deadlines with minimum supervision, and proven ability to work effectively across a remote team environment.

4. Demonstrated experience and knowledge of regional health sites.

Employee Benefits: In addition to the great salary our employees enjoy an amazing range of benefits which may include (in line with operational requirements):

12% employer contributed superannuation into a fund of your choice. For further information on superannuation click here

Access to generous salary packaging arrangements

Professional Development Opportunities and Study Leave/assistance

Flexible working arrangements

Flexible leave arrangements

Other professional and location based allowances

For Further Job Related Information:We encourage you to contact Meg Lavender on 08 9690 1632.

Applicants are required to provide:

A statement addressing the suitability criteria, (maximum 3 pages) outlining your skills, experience, knowledge and what you will bring to the role

A detailed curriculum vitae (CV) summarising your relevant experience and ability to meet the position requirements

* The names and contact details of two (2) professional referees, preferably including your current or most recent manager

These documents should be complete and ready to attach prior to applying online. Please ensure you allow sufficient time to complete the online application process as you will be required to answer various questions and attach your documentation.

Further information about the role, including key duties please see the Job Description Form (available online at www.jobs.health.wa.gov.au).

Application Instructions:  Applicants are requested to apply online (www.jobs.health.wa.gov.au).

Eligibility to Apply: To be eligible for appointment, applicants must have valid Australian work rights. This includes visa holders. Permanent appointments may be made to individuals who hold citizenship, permanent residency, or visas that enable ongoing employment in Australia.