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Registered Veterinary Nurse - St Albans

Creature Comforts

Skilled Worker, A ratingPosted 5 days ago

Job Description

Our St Albans Team is Growing!

We're excited to be expanding our team at our established St Albans practice and are looking for a passionate, proactive Registered Veterinary Nurse to join us!

This is a fantastic opportunity to become part of an established, supportive team in a beautifully designed, modern clinic, equipped with the technology and facilities to deliver exceptional veterinary care.

We're looking for an RVN who thrives in a collaborative environment, takes pride in delivering outstanding patient care, and is excited to play an active role in the continued growth and success of our St Albans practice.

We are rebuilding the veterinary experience from the ground up, making access to care seamless, joyful, and genuinely personal for every pet and their owner.

Our purpose is simple: healthier, happier pets and vets. We believe in a model that benefits everyone: our clinical teams, our members, our local communities, and our investors. That means competitive compensation, sensible caseloads, genuine career development, and a culture where people feel supported to do their best work.

We are building the vet group of the future. If you share our passion for doing things differently, we would love to hear from you.

Role Overview

You will hold a veterinary nursing degree or equivalent and have demonstrable experience as a registered veterinary nurse. You will be an open, communicative team player who supports the practice's clinical and client care standards. You will be confident working independently and as part of a team, and will demonstrate excellent nursing technique, surgical etiquette, and client communication skills.

Key Responsibilities

Clinical Nursing

Conduct screening procedures including auscultation and sample procurement

Monitor and record general anaesthetics accurately and comprehensively

Administer treatments as directed by the Veterinary Surgeon

Assist veterinarians during invasive and non-invasive procedures

Tend to unsettled or anxious patients with care and urgency

Prepare and maintain surgical sites and operating theatre standards

Disinfect equipment and maintain cleanliness of clinical workspaces to a high standard

Monitor and maintain stock levels

Working to the Top of Your Qualification

At Creature Comforts, we actively champion our RVNs to work to the full extent of their qualification and professional scope, and we build our rotas, clinical workflows, and culture around making it happen

We expect and encourage full utilisation of Schedule 3 of the Veterinary Surgeons Act 1966, which permits RVNs to carry out medical treatment and minor surgery under veterinary direction, including suturing, wound debridement, catheter placement, and other Schedule 3 procedures where you have the skills and confidence

Lead and deliver nurse-led clinics, health checks, weight clinics, post-operative rechecks, and chronic disease monitoring consultations

Contribute to the development of nursing protocols and share clinical knowledge with the wider team

Maintain and develop your clinical skills through CPD, and actively apply new learning within the practice

Nurse Consultations

Participate in the nurse consult rota as required

Deliver nurse consultations to a high standard, including health checks, vaccinations, and preventative care advice

Use the estimate tracker to follow up with clients on recommended procedures

Client Communication

Keep clients informed of their pet's progress with regular, clear updates

Educate pet owners on routine and specialised care procedures in accessible language

Respond to client enquiries via phone and practice communication tools as required

Contributing to Clinic Success

Actively contribute to the clinic's reputation by delivering an exceptional client experience at every interaction; a positive review or a returning member starts with you

Discuss estimates confidently and transparently with clients, explaining what is included, why it is recommended, and the value of the care being provided; never leave a client uncertain about cost

Support the practice's NPS by encouraging satisfied clients to share their experience online and acting on feedback where things could be improved

Understand and promote the Creature Comforts membership model, be able to explain its benefits clearly, and support client acquisition and retention

Ensure all clinical work is accurately recorded and charged; flag any discrepancies to the clinical or practice team promptly

Team and Culture

Record accurate and comprehensive clinical notes

Support junior team members and contribute positively to the practice culture

Participate in regular 1:1s and performance development reviews with your line manager

Promote the aims and ethos of Creature Comforts in everything you do

Candidate Requirements

Essential requirements

Listed or registered with the RCVS as an RVN

Proven experience as a veterinary nurse in clinical practice

Knowledge of animal husbandry

Knowledge of anaesthesia and anaesthetic monitoring

Knowledge of pharmacology

Skilled in nurse consultations

Skilled in animal handling

Skilled in GA monitoring

Good operating theatre etiquette

An excellent team player

Strong communication skills

Proactive and takes initiative

Committed to learning and clinical development

Desirable requirements

Experience running nurse-led clinics or in clinical coaching

Experience working across more than one site

A certificate or advanced qualification in a clinical discipline

A clinical coaching qualification

Experience with a practice management system, such as Provet Cloud

ECC experience

Schedule 3 procedures

Dental radiography

Scale and polish

Basic ultrasound

Wound debridement and suturing

An entrepreneurial mindset

Interest in helping improve the practice

What We Offer

200 hours' annual leave plus bank holidays, and your birthday off after one year's service

Salary sacrifice pension scheme (5% employee, 3% employer contribution)

£750 CPD allowance and 3 days of dedicated study leave

Access to our healthcare incentive after one year of employment

Genuine career progression as we grow across London and beyond

A supportive, inclusive culture where your development is taken seriously

Regular team and company social events

Upon successful completion of your probationary period, you may become eligible to participate in the Creature Comforts share options scheme, subject to the scheme rules and eligibility criteria in place at the time

The opportunity to be part of something genuinely different in veterinary care

Employee Assistance Programme and Mental Health First Aiders

Free snacks and lunch in clinic

Monthly peer recognition schemes

* Celebrating clinic milestones

Equal Opportunities

At Creature Comforts, we believe the best teams are built from diverse perspectives, backgrounds, and experiences. We are committed to creating an environment where everyone feels genuinely welcome, respected, and able to do their best work, and we actively encourage applications from candidates of all backgrounds. We do not discriminate on the grounds of age, disability, gender reassignment, marriage or civil partnership, pregnancy or maternity, race, religion or belief, sex, or sexual orientation.

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