Regulatory Support Specialist, ANZ

**About the Role**

Regulatory Support is a critical function within Community Operations at Uber, and is essential to the ongoing compliance and safety operations of our business. Regulatory Support Specialists help Uber to meet our local regulatory compliance requirements. Regulatory Support leverages several information channels to identify and report notifiable incidents to regulators, as well as respond to detailed requests for information from regulators.

**Your Impact in Role:**

• Triage and draft notifiables for regulators
• Draft responses to requests for information from regulators
• Assist in projects: work on lookbacks and complete ad-hoc projects identified by the team

**The Experience You'll Bring:**

• You will have some experience in a high-volume, fast-paced customer-facing role
• A flair for writing - you know the right turn of phrase in all situations
• Confidence in speaking - you will be the voice of Uber
• Passion for helping others and creating support experiences that surprise and delight
• Ability to break down complex problems, offer well thought-out recommendations and push problems to resolution with multiple stakeholders and decision-makers
• Skilled at handling multiple tasks at once and you have the drive to see them to completion