Retail Assistant / Duty Manager

A successful candidate will be able to plan, organise, and control the day-to-day running of the store while maintaining our high standards of customer service, compliance, and store presentation.

You Will Be Doing

• -Manage the store independently during your shift.
• -Ensure responsible sales and service of alcohol.
• -Maintain compliance with the Sale and Supply of Alcohol Act and licence conditions.
• -Open and close the store.
• -Handle cash, banking, and end-of-day reconciliation.
• -Maintain excellent store presentation, cleanliness, and merchandising standards.
• -Replenish and fill shelves, fridges, and displays as required.
• -Receive and check stock deliveries, including invoices and quantities, and report any discrepancies.
• -Pick, pack, and dispatch customer orders accurately and efficiently.
• -Handle customer enquiries and complaints professionally.
• -Manage incidents and complete required records.
• -Assist with stock control, stock rotation, and maintaining key product lines.
• -Assist the Owner with planning, maintaining, and promoting key stock.
• -Support the Store Manager/Owner with day-to-day operations.
• -Complete other reasonable duties as assigned by the employer from time to time.

Essential Requirements

• -A current Manager’s Certificate, or an LCQ with a commitment to obtaining a Manager’s Certificate.
• -Retail or hospitality experience, preferably in a similar role.
• -Previous cash handling and POS experience.
• -Business studies or a relevant business qualification.
• -Must be available to work weekends, including Saturdays, Sundays, and public holidays.
• -Strong communication, customer service, and organisational skills.
• -Ability to work independently and take responsibility for store operations.
• -The role involves heavy lifting, so applicants must be reasonably physically fit.

How to Apply

• Only applicants who meet the required licensing and experience criteria will be considered.
• Please email your CV to [email protected].
• Pay: $25.00 – $30.00 per hour
• Expected hours: 30.0 per week
• Work Location: In person