Retail Sales Representative

At VAPO, we’re on a mission to help New Zealand go smoke-free, and we’re doing it through innovation, premium eco-conscious products, and a retail experience people actually love.

We're on the lookout for a Casual Retail Sales Representative to join our Willis St. Wellington store!

What You’ll Do

Deliver outstanding service and build lasting customer relationships

Create a welcoming, safe, and educational space for all

Stay on top of product knowledge to help customers make informed decisions

Maintain high visual standards and support stock management

Be part of a supportive, high-energy team committed to a shared goal

What You’ll Bring

• Full New Zealand working rights & 18+
• A positive, friendly attitude with a customer-first mentality
• Great communication skills and a natural ability to connect with people
• Motivation to learn and grow in a fast-paced retail environment
• Reliability, punctuality, and a strong work ethic
• Basic knowledge in our products, and passion towards learning more about our products

Why You’ll Love Working Here

This isn’t just a retail job. It’s a chance to do work that matters, earn qualifications that stay with you, and be part of a team that genuinely has your back.

A mission you can stand behind.  Every conversation on the shop floor helps someone move away from smoking. You’re not just selling a product - you’re helping New Zealand go smoke-free.

Leave with more than a payslip.  Through our Service IQ partnership, you can earn nationally recognised qualifications while you work. And with the VAPO Academy, you can shadow other parts of the business and build a real career path.

A team where you belong.  We’re Rainbow Tick accredited, Wellbeing Tick Culture Check approved, and a 2025 Retail Employer of the Year Finalist - proof of our commitment to inclusivity, wellbeing and a workplace where people genuinely thrive.

Good for the planet, too.  Our VapeCycle program is a finalist for the Knapp Sustainability Leadership Award 2026 at the Spark Retail NZ Awards - so the eco-conscious values you see in-store are the real deal.

Energy, support and room to grow.  Our modern, welcoming stores are powered by a tight-knit team driven by passion, purpose and big ideas. Whether you’re just starting out or ready to take the lead, if you’ve got great energy and a customer-first mindset, we want to hear from you.

Ready to join us?

Hit Apply and tell us why you’d be a great fit. We’d love to meet you!

We’re proud to be a Rainbow Tick partner and welcome you to bring your full self to work.

Visit us at www.vapo.co.nz