Senior Analyst - HIM

King's College Hospital NHS Foundation Trust

Skilled Worker, A ratingPosted 1 week ago

Job Description

Recording and responding to comments and complaints on the proposed system, resolving complex problems and dealing with unanticipated issues, referring only where necessary;
Actively monitoring the systems on a regular basis for user or system errors or problems, working with the Band 6 Support Analyst;
Managing, co-ordinating and leading the configuration requirements and ensure build is delivered in a timely way.
Negotiate and persuade senior Trust staff to accept changes to working practices which will improve efficiency, patient flow and/or patient experience;
Work with Principal Trainers to ensure awareness of build development and changes;
Work with Principal Trainers to incorporate feedback from training sessions into future developments or make urgent configuration changes to build as appropriate;
Initiate, arrange, chair and/or participate in meetings between senior Trust staff and/or DT&i colleagues to discuss workflows and/or areas of concern and/or take notes of any action points;
Use conflict resolution strategies in response to barriers of understanding or acceptance faced by or from the configuration teams and/or wider Trust audience;
See the full job description and person specification for more details
Please note that candidates who do not hold a current Epic certification will be required to undertake and pass an online Epic Sphinx assessment once shortlisted as an interview pre-requisite

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Kings College Hospital NHS Foundation Trust

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