Senior Manager Site Reliability Engineering 3139344 I.Html

Leading a team of high-performing Site Reliability Engineers, the full-time Senior Manager, Site Reliability Engineering will oversee the "Order-to-Cash," "Procure-to-Pay," and "Record-to-Report" lifecycles, ensuring the resilience and scalability of the global SaaS ecosystem while working remotely.

##### Key responsibilities

Lead, mentor, and develop a team of SREs, fostering a culture of accountability and continuous learning

Architect observability across complex business paths and define Service Level Objectives (SLOs) for critical SaaS integrations

Own the Major Incident Response process, ensuring efficient "War Rooms" and leading Root Cause Analysis (RCA) efforts

##### Required qualifications

8+ years in SRE, DevOps, or Production Engineering, with at least 2 years in a people management role

Deep understanding of Order-to-Cash or Procure-to-Pay cycles and their impact on business operations

Experience managing enterprise ecosystems such as NetSuite, SAP, Workday, or Salesforce

Solid knowledge of Networking, Identity Management, and Endpoint Management

Proficiency with monitoring tools like Datadog, Splunk, New Relic, or Prometheus