Senior People Services Transformation Lead - Employee Relations

Key skills and experience required

• Significant experience designing or transforming Employee Relations services within complex organisations, with a strong focus on creating integrated, end-to-end workforce support models
• Strong understanding of employee relations, case management, wellbeing and HR advisory services, with the ability to design joined-up services that improve consistency, efficiency and user experience
• Proven ability to work collaboratively across HR, operational, wellbeing, digital and transformation teams to deliver seamless, user-centred services that strengthen workforce experience, manager capability and staff retention
• Proven ability to collaborate across medical workforce, HR, operational, digital and transformation teams to deliver nationally consistent, user-centred services that support workforce sustainability and high-quality patient care
• Proven experience designing or delivering HR service transformation, operating model redesign or large-scale people change programmes
• Strong understanding of HR processes, service delivery models and workforce transformation within complex organisations
• Experience building user-centred services, translating operational needs and policy requirements into practical and scalable service solutions
• Strong stakeholder engagement and influencing skills, with the ability to build credibility across senior leaders, HR teams, digital partners and operational services
• Experience leading complex workshops, service design activity and collaborative problem-solving across multiple stakeholders
• Strong programme delivery and strategic planning capability, with the ability to manage priorities, risks and dependencies in a fast-paced environment
• You can find further details about the role, including key responsibilities and accountabilities, alongside the organisational structure and person specification in the attached Job Description and other supporting documents.
• Secondments Applicants from within the NHS will be offered on a secondment basis only, agreement should be obtained from their employer prior to submitting the application.