Senior Product Manager, Cruise Liners & Port Operations

At Kpler, we are dedicated to helping our clients navigate complex markets with ease. By simplifying global trade information and providing valuable insights, we empower organisations to make informed decisions in commodities, energy, and maritime sectors.

Since our founding in 2014, we have focused on delivering top-tier intelligence through user-friendly platforms. Our team of over 850 experts from 69 countries works tirelessly to transform intricate data into actionable strategies, ensuring our clients stay ahead in a dynamic market landscape. Join us to leverage cutting-edge innovation for impactful results and experience unparalleled support on your journey to success.

Key Responsibilities

• Own the product strategy and roadmap for Cruise Liners and Port Operations, prioritising customer needs and commercial opportunities while making trade-offs between the two products explicit.
• Lead market discovery with cruise operators, port authorities, harbour masters and terminal operators, gathering requirements and translating customer needs into product priorities.
• Drive delivery across both products, maintaining clear roadmaps, delivery cadences and launch plans, with a pragmatic approach focused on launching initial capabilities and iterating based on feedback.
• Establish trusted data and benchmarking methodologies for both products, developing an independent view of cruise itineraries, fuel and emissions, alongside consistent port call-cycle measurement and performance benchmarking.
• Collaborate with Engineering, Data, Sales, Product Marketing and other product teams to align delivery, reuse shared data and emissions capabilities, and develop early data and distribution partnerships.
• Define the Cruise Liners product direction, delivering fleet itinerary intelligence based on live, observed vessel movements that reflects actual sailed journeys rather than published schedules.
• Build the Port Operations product, providing port authorities with a reliable, live view of vessel activity using Kpler’s AIS receiver network and mapped port and berth data.
• Develop product positioning and competitive strategy, identifying opportunities to differentiate Kpler’s independent, first-party observed data from existing cruise analytics and port operations offerings.
• Drive go-to-market execution for both products, working with Product Marketing on positioning, packaging, pricing input and launch planning, and establishing repeatable customer discovery and design partnerships.

Skills & Experience

• 6–10 years of senior product or commercial experience in maritime data, cruise or travel, ports, or an adjacent B2B data/SaaS business, with a proven track record of delivering products that customers adopt.
• Working fluency in at least one of cruise or port operations, with the ability to develop expertise quickly in the other.
• Direct experience in the cruise or ports industry, with an established network among operators, port authorities and terminals.
• Experience translating customer needs into product strategy and working closely with product and engineering teams to deliver solutions.
• Experience managing multiple products or workstreams simultaneously, balancing competing priorities and maintaining delivery momentum.
• Strong product discovery and roadmap prioritisation skills, with the ability to engage customers and translate market insights into actionable product requirements.
• Experience working with data and engineering teams to deliver data-driven products.
• Understanding of go-to-market planning, including product positioning, packaging and pricing input.
• Familiarity with maritime and trade data concepts, including AIS, port calls and voyage legs.
• Strong stakeholder management and communication skills, with the ability to engage technical and commercial teams and senior external stakeholders.
• A self-directed approach, with strong ownership, sound judgement and a pragmatic bias towards action.
• Comfort working in an ambiguous, early-stage environment, with a build-and-iterate mindset.

Nice to have

- Experience launching a new product line or building a product from concept to market, rather than solely managing an established offering.

- Understanding of the regulatory environment shaping maritime and port operations, including the EU ETS, FuelEU Maritime, CII and green port incentive schemes.

- Experience establishing customer design partnerships and building relationships with industry stakeholders to support product discovery and adoption.

We are a dynamic company dedicated to nurturing connections and innovating solutions to tackle market challenges head-on. If you thrive on customer satisfaction and turning ideas into reality, then you’ve found your ideal destination. Are you ready to embark on this exciting journey with us?

We make things happen

We act decisively and with purpose, going the extra mile.

We build
together

We foster relationships and develop creative solutions to address market challenges.

We are here to help

We are accessible and supportive to colleagues and clients with a friendly approach.

Our People Pledge

Don’t meet every single requirement? Research shows that women and people of color are less likely than others to apply if they feel like they don’t match 100% of the job requirements. Don’t let the confidence gap stand in your way, we’d love to hear from you! We understand that experience comes in many different forms and are dedicated to adding new perspectives to the team.

Kpler is committed to providing a fair, inclusive and diverse work-environment. We believe that different perspectives lead to better ideas, and better ideas allow us to better understand the needs and interests of our diverse, global community. We welcome people of different backgrounds, experiences, abilities and perspectives and are an equal opportunity employer.

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