Senior Project Manager - Technical

CGI is more than just an IT consulting company; we are a global organization offering a world of opportunities. Our culture is built on ownership, collaboration, respect, and belonging, where every professional is encouraged to grow, excel, and make an impact. Our benefits include a share purchase program, profit sharing, wellness credits, training and development programs, and flexible work schedules and locations.

These are exciting times at CGI, and we are looking for experienced professionals to innovate with us. If you thrive in environments where you can delight clients by delivering scalable, secure, and future-ready solutions to complex technical challenges, we want to hear from you!

We are hiring a Senior Technical Program Manager, who will lead application maintenance and project delivery within a DevOps operating model. This role goes beyond traditional project management — it requires technical depth, portfolio-level thinking, and the ability to drive Application Portfolio Optimization (APO), modernization, and operational excellence.

**Your future duties and responsibilities**

. Plan, coordinate, lead, and communicate the Project (Agile, Waterfall and Hybrid) activities while overseeing application lifecycle management, release governance, DevOps execution, and continuous improvement in partnership with Program, Product, Architecture and Security leadership

. Lead and report on ongoing application maintenance initiatives within a DevOps operating model, including CI/CD governance, release planning, deployment coordination, environment management and production stability

. Own service reliability outcomes including SLA/SLO adherence, incident governance (P1/P2 oversight), MTTR improvement, and operational performance reporting

. Drive operational excellence through root cause analysis, risk management, performance monitoring and continuous improvement across build, test, deploy, monitor, and operate stages

. Implement performance monitoring, observability dashboards, capacity planning, and change failure reduction strategies

. Lead portfolio-wide technical assessments to drive rationalization, modernization, decommissioning, and cost optimization strategies

. Collaborate with enterprise architects to evaluate technical debt, scalability risks, performance bottlenecks, and cloud readiness. Balance innovation initiatives against operational sustainability and cost controls

. Develop roadmaps for application lifecycle evolution including re-platforming, containerization, integration, or retirement

. Present delivery performance, risk posture, and optimization opportunities to Steering Committees. Communicate technical trade-offs in business-aligned language

. Ensure audit readiness, compliance with corporate governance standards, security controls and contractual adherence

. Foster a high-performing, transparent team environment through coaching and servant leadership. Promote DevOps mindset across development and support teams

**Required qualifications to be successful in this role**

. 10+ years leading IT Operations and Delivery as a Technical Program Manager within Agile and DevOps environments, preferably in the Public Sector

. Extensive experience in software product engineering, application maintenance, deployment, integration and CI/CD driven release management.

. Proven experience leading application maintenance and DevOps-driven delivery environments

. Hands-on experience in application portfolio management and optimization including modernization initiatives

. Strong technical capability to engage architects and system engineers on system design, scalability, performance, and modernization, facilitation and support for diagnosing and resolving technical issues

. Proven track record delivering complex, multi-client initiatives involving application, integration, and infrastructure ecosystems

. Exceptional communication skills with ability to present to executive stakeholders

. Excellent skills and knowledge of servant leadership, facilitation, situational awareness, conflict resolution, continual improvement, empowerment, and growing transparency

Desired Qualifications

. Demonstrated experience coordinating and facilitating information sessions, working sessions, and Steering Committees

. Familiarity with the BC health sector and ecosystem or other public sector agency

. Experience with cloud transformation initiatives (AWS, Azure, Hybrid environments)

. Experience in modernization initiatives such as containerization, microservices, and API integrations

Education and Certification

. Bachelor in Computer Science, Engineering or related discipline

. ITIL Certification

. DevOps certifications (Azure DevOps, AWS DevOps Engineer, or equivalent) considered an asset

. Nice to have - Certified Project Management Professional and/or Scrum Master

CGI is providing a reasonable estimate of the pay range for this role. The determination of this range includes various factors including but not limited to skill set level, geographic market, experience and training, and licenses and certifications. Compensation decisions are dependent on the facts and circumstances of each case. A reasonable estimate of the current range is $90,000 to $175,000.

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**Together, as owners, let’s turn meaningful insights into action.**

Life at CGI is rooted in ownership, teamwork, respect and belonging. Here, you’ll reach your full potential because…

You are invited to be an owner from day 1 as we work together to bring our Dream to life. That’s why we call ourselves CGI Partners rather than employees. We benefit from our collective success and actively shape our company’s strategy and direction.

Your work creates value. You’ll develop innovative solutions and build relationships with teammates and clients while accessing global capabilities to scale your ideas, embrace new opportunities, and benefit from expansive industry and technology expertise.

You’ll shape your career by joining a company built to grow and last. You’ll be supported by leaders who care about your health and well-being and provide you with opportunities to deepen your skills and broaden your horizons.

At CGI, we value the strength that diversity brings and are committed to fostering a workplace where everyone belongs. We collaborate with our clients to build more inclusive communities and empower all CGI partners to thrive. As an equal-opportunity employer, being able to perform your best during the recruitment process is important to us. If you require an accommodation, please inform your recruiter.

To learn more about accessibility at CGI, contact us via email. Please note that this email is strictly for accessibility requests and cannot be used for application status inquiries.

Come join our team—one of the largest IT and business consulting services firms in the world.