Senior Student Records Administrator (Non-standard programmes)

Salary

The starting salary will be from £28,031 on Grade D, depending on qualifications and experience.

Contractual hours

36.5

Package

Generous holiday allowances, flexible working, pension scheme.

Job category/type

Admin, Professional, Managerial

Date posted

06/03/2026

Job reference

S76560

Education and Academic Services

Are you passionate about data accuracy, problem-solving, and keeping complex systems running smoothly? The University of Exeter is seeking a Senior Student Records Administrator to join our dynamic Student Records team.

We are looking for fantastic people from a wide variety of backgrounds to join us at a time of change and opportunity at the University. We would love you to join us on this journey!

• Do you enjoy working with data, spotting issues, and fixing problems?
• Are you confident delivering accurate administrative support in a fast-paced environment?
• Do you have a strong eye for detail and enjoy making systems and processes work better?
• Are you interested in supporting online learning, Degree Apprenticeships, and flexible study routes?
• Do you want to build your career with a leading university offering excellent training and progression?

If so, this role could be for you.

Want to get a better idea of what it is like to work at the University? Click here to find out from our current staff.

Position Details

Roles: Senior Student Records Administrator (Non Standard programmes)

Salary: Starting from £28,031 on Grade D

Hours: Full time

Contract: Fixed-term until 31st December 2026

About the Role

As a key member of the Student Records team on the Streatham campus, you'll be contributing to the vibrant learning environment at the University of Exeter. These roles offer a unique opportunity to grow as an administration and customer services professional.

This role is to cover an employee on secondment.

Responsibilities

• Provide advice, guidance, and administrative support to Education Support Services staff.
• Support the full student data lifecycle for taught programmes, from enrolment to graduation, including record maintenance, assessment administration, and awarding/progression.
• Focus on non-traditional programmes, such as online, Degree Apprenticeship, and flexible modular delivery.
• Ensure data accuracy, carry out validation and quality checks, and resolve data issues to support internal and external reporting.
• Work with SITS system and colleagues across Faculties to maintain consistent, compliant, and high-quality student records

About You

We are looking for a dynamic, enquiring, and self-starting individual who enjoys working with data and solving problems with:

Strong attention to detail with a talent for investigating issues and improving systems and processes.

Confident delivering accurate administrative support in a busy, fast-paced environment.

Motivated by supporting innovative programme delivery

These roles form a vital part of our support services and the role holder will be expected to work from campus for a minimum of two days per week, as well as for up to four days per week whilst training is completed.

Please also note that as busy roles with peaks in workload at specific points in the academic cycle, there may be periods in June, September, and October when leave may be restricted.

We can offer you the opportunity to develop your career in administration and customer services.

Please ensure you read the Job Description and Person Specification for full details of this role.

The University of Exeter

We are a member of the prestigious Russell Group of research-intensive universities and in the top 200 universities in the world (Times Higher Education World University Rankings 2024 and QS World University Ranking 2024). We combine world-class teaching with world-class research, achieving a Gold rating in the Teaching Excellence Framework Award 2023, underpinned by Gold ratings for Student Experience and Student Outcomes.

Our world-leading research impact has grown more than any other Russell Group university in recent years, and we are home to some of the world’s most influential researchers, seeking to answer some of the most fundamental issues facing humankind today. More than 99 percent of our research is of international quality and 47 percent is world-leading (2021 Research Excellence Framework).

We encourage proactive engagement with industry, business and community partners to enhance the impact of research and education and improve the employability of our students. Read about our world leading research – Green Futures and how we are transforming education for a changing world. We are located in a beautiful part of the country and Exeter (a fast growing tech hub) is one of only a few UK cities to have been designated as a UNESCO Creative City

We are proud signatories of the Armed Forces Covenant and welcome applications from service people.

Our Equality, Diversity and Inclusion Commitment

We are committed to ensuring reasonable adjustments are available for interviews and workplaces.

Whilst all applicants will be judged on merit alone, we particularly welcome applications from groups currently underrepresented within our working community.

With over 30,000 students and 7,000 staff from 150 different countries we offer a diverse and engaging environment where our diversity is celebrated and valued as a major strength. We are committed to creating an inclusive culture where all members of our community are supported to thrive; where diverse voices are heard through our engagement with evidence-based charter frameworks for gender (Athena SWAN and Project Juno for Physics), race equality (Race Equality Charter Mark), LGBTQ+ inclusion (Stonewall Diversity Champion) and as a Disability Confident employer.

Benefits

We offer some fantastic benefits including

• 39 days leave per year
• options for flexible working
• numerous discounts at leading retailers
• onsite gyms on all of our campus’ and a cycle to work scheme
• sector leading policies around maternity, adoption and shared parental leave (up to 26 weeks full pay), paternity leave (up to six weeks full pay) and a Fertility Treatment Policy
• stunning campus environments in Exeter and Cornwall, in the beautiful South West of England

Contact

For further information, contact Jodie Davies at Jodie.Davies@exeter.ac.uk

Join us in shaping the future of education at the University of Exeter!