Service Supervisor - Plumber or Refrigeration Technician or Electrician

Rheem is committed to delivering technical product excellence

and industry best practice standards. It's an exciting challenge

that requires a team of talented, passionate people with a diverse

set of skills. Rheem depends on people to power our innovations and

help shape the future of products that impact people's lives every

day.

Why work for Rheem?

Work within the Perth metropolitan area.

Be allocated a fully maintained Nissan Navara Ute.

Be provided with specialised tools and equipment + Laptop +

uniform.

Discounts on Rheem products.

Access to our Employee Assistance Program and Safety and

Wellbeing initiatives.

About the role

An opportunity has become available for a Supervisor to join our

WA Service team based in Welshpool. Reporting to the WA Service

Manager you will be responsible for a team of 5 Field Service

Technicians as well as provide support, technical assistance and

• training to the states network of Service Providers and appointed
• Service Agents.
• You will:
• Ensure all field service work is carried out in an
• efficient and effective manner
• Assist and support technicians resolving service technical
• difficulties
• Conduct regular site visits, monthly meetings and help
• resolve dispute/customer complaints
• Quote major types of installation work for Rheem

Products

• Ensure all field staff are sufficiently trained in being
• able to install and service Rheem products that fall within
• their qualifications
• Report Product faults to the Service Manager and relevant
• stakeholders
• Ensure that field staff levels meet the desired
• requirements for service call demands

Provide support and liaise with Service Agents including

• regular visits for training
• Carry out regular inspections of general service
• vehicles
• Maintain a high level of commitment to Rheem Corporate,

Quality & WHS procedures

About you

We are looking for someone who is committed, motivated,

energetic, and reliable. You will ideally have:

Trade qualifications in either Refrigeration or

Plumbing

Additional electrical licence or at minimum a Restricted

Electrical licence

• I Class Gas fitting licence
• People leadership experience
• Current WA drivers’ licence.
• * Comfortable with the use of electronic
• communication/information devices.
• How to apply

If this sounds like your next career opportunity, Click

• “Apply Now” to submit your application.
• As you progress through the process, you will be required to
• complete a pre-employment medical in addition to background and
• reference checks.
• #LI-DS1