Service Technician

Position Overview

We are seeking a Service Technician to join our Service business, to service Automatic and Industrial doors. This position will mainly involve breakdowns and some major works to Industrial Doors and Specialty Products. You may also be required to provide support to other dormakaba product in the form of Commissioning & Installation of products.

To contribute to the ongoing success of maintaining our renowned reputation for our products, we offer a 24/7 service to our customers. As a result of this commitment to our customers, there will be a requirement for you to be on an after-hours on call roster on a rotational basis.

What you will do

Carry out preventative maintenance, breakdown repairs and electrical fault finding across automatic doors and access solutions

Deliver exceptional customer service and maintain strong relationships with customers onsite

Complete accurate service reports, documentation and updates through service management systems and mobile applications

Work independently across your assigned service region while maintaining safety and quality standards

What we require

Current Electrical Licence or strong electrical service background highly regarded

Solid electrical fault-finding and troubleshooting capability across service environments

Current Driver’s Licence

Confident communicator with strong interpersonal and customer service skills

What we prefer

Experience with automatic doors, roller doors, access solutions or industrial electrical equipment highly regarded

Experience in a field service or customer-facing technical environment

Understanding of electrical safety principles and preventative maintenance activities

Electric Appliance Service Person Licence (EAS)

Electrical Service Technician (EST) Licence (highly desirable)

EWP (highly desirable)

What we offer

Fully Maintained Company Vehicle, Laptop, Mobile Phone, iPad & Incentive Program

Access to discounted Health Insurance

Peer to Peer Recognition via our ‘ABC’ Nominations and awards

Wellbeing Committee focusing on Mental Health, Community Engagement, Diversity & Inclusion, Social & Amenities

* WhereFit membership offering discounts on gyms, apparel and more

Who we are

We are at the heart of every place that matters. From automatic doors to cloud-based access solutions, we enable seamless movement in secure, safe, and sustainable spaces.

With over 16,000 employees worldwide, we are a global leader in access solutions across industries including healthcare, aviation, education, hospitality and more. We focus on innovation, collaboration, and creating real impact for our customers and communities.

At dormakaba, you’re encouraged to take initiative, grow your skills, and build your career alongside a global team shaping the future of access.