Showroom Team Member - Morrinsville

The Role

At Morrinsville PlaceMakers, our customers come to us because they know they'll get more than just building products. They'll get the right advice, practical solutions, and support from a team with the Know how and Can do attitude to help them get the job done.

As a Showroom Team Member, you'll be one of the first people our customers meet when they walk through the door. Whether it's a trade customer managing a build, a homeowner tackling a renovation, or a DIYer looking for guidance, you'll provide an exceptional customer experience by understanding their needs and helping them find the right solutions.

Working across our Showroom and Trade Counter, you'll combine product knowledge, customer service, and a genuine passion for helping people to build strong customer relationships and support our customers projects.

You'll take pride in creating an inspiring showroom environment, delivering accurate advice, and ensuring every customer leaves with the confidence they need to move their project forward.

Daily you will be responsible for –

Building and maintaining effective relationships with them by being solutions focused, offering product support and technical information.

Process sales at our Trade Counter

Play an integral part of growing sales within this department

Merchandising and run instore promotions

Assist customer with any returns or repairs

Monitoring inventory and cycle counts

This is a permanent full-time role, offering 40 hours a week. Working Monday to Friday, with rostered Saturdays.

About you:

You will play an important role in capturing sales opportunities across the showroom therefore your passion for creating long-lasting customer relationships is an absolute must!

Proven experience in a customer service and/or retail sales environment

Strong interpersonal skills and ability to build rapport with people from all ages and backgrounds.

Motivated, self-driven and able to work independently.

Computer and numeracy knowledge

Great attention to detail and be organised.

Strong sales focus and ability to build rapport quickly

Our Benefits:

Competitive hourly rate & Staff-buying privileges

Genuine development opportunities that come with being part of the wider Fletcher Building Group

Employment Education Fund

Health & Wellbeing initiatives including an Employee Assistance Program

* Be part of a diverse and inclusive team

Join Us: We value diversity and encourage applications from all backgrounds. Research shows that females and minority groups don’t always apply for roles unless they match 100% of the requirements. If this role interests you but you feel you don’t quite fit, we encourage you to apply anyway. We are proud of our diversity and see it as one of the things that make us better together.

Pre-employment checks including references, medical, drug test and a Criminal background check is required as well as the legal right to work in NZ indefinitely.

We are proud of the incredible diversity of people who make up our business! As an Equal Opportunity Employer, we strive to create an inclusive environment for all our employees across our national network of branches throughout New Zealand.