Strategic Account Manager

NVIDIA is looking for a top-tier Strategic Account Manager to join our team and help us grow our business. As a Strategic Account Manager, you will be responsible for developing and executing our account management strategy and driving long-term relationships with key accounts. In this role, you will need to be an experienced communicator with strong analytical and problem-solving skills. We are looking for a passionate, creative, and highly motivated individual who is excited to join a fast-paced, innovative team.The ideal candidate must have a minimum of 5 years of experience in strategic account management within the technology industry, with a strong understanding of NVIDIA’s products and services. They should have a proven track record of managing large-scale, complex strategic accounts. In addition, they must have excellent communication skills, be highly organized, and have the ability to think strategically and identify opportunities for growth. We’re looking for a highly motivated self-starter who can work independently and as part of a team. If you’re passionate about delivering exceptional customer service and have the experience to match, we want to hear from you!

Responsibilities

-Develop and execute an account management strategy to drive long-term relationships with key accounts

-Cultivate and maintain relationships with strategic accounts

-Analyze and assess customer needs and requirements

-Identify opportunities for growth and improvement

-Identify and resolve customer satisfaction issues

-Develop and implement customer-specific strategies, programs, and initiatives

-Develop and manage customer budgets

-Provide accurate and timely reporting on key account performance metrics

-Analyze and track customer trends and provide insights to the team

-Collaborate with cross-functional teams to ensure customer success

-Develop and deliver presentations to customers

-Negotiate customer contracts and terms of service

-Coordinate with other departments to ensure customer satisfaction.

NVIDIA is an Equal Opportunity Employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. We do not discriminate based upon race, religion, color, national origin, sex, sexual orientation, gender identity, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics.