Study Support Service Manager

In this role, your key responsibilities will include

Act as a liaison between various stakeholders to ensure effective collaboration, communication and alignment of objectives.

Collaborate with designated Local Specialty and Settings Leadership to align operational activities with strategic objectives.

Deliver the Study Support Services across designated specialties and settings, in accordance with nationally defined standards and processes. This will include preapproval services (planning and placement; national cost attribution services) and post approval services (portfolio oversight; on-request services).

Project manage specialty and setting initiatives at regional, and occasionally national, levels.

Facilitate communities of practice and events, encouraging system-level collaboration and learning to solve operational challenges and pursue opportunities for strategic development.

Monitor and evaluate performance metrics relating to portfolio to identify areas for improvement.

The successful candidate will demonstrate the following skills and knowledge

• Comprehensive understanding of research, the NHS and the wider health and care system.
• Specialist knowledge of RDN Portfolio eligibility (including terms and conditions) and of cost attribution (ACoRD, SoECATs, NCVR).
• Knowledge of national systems, structures and processes for supporting clinical research in NHS and non-NHS settings.
• Experience of health and care research management, including the support of studies pre-approval and post-approval.

Demonstrable leadership, strategic thinking and planning skills

Please note, this role may require travel across the South Central region.