Team Leader - Stopover Youth Refuge

About the Opportunity

We are a leading community support organisation working alongside people to live the life they aspire to, their way, providing a broad range of support in Homelessness, Disability, Palliative Care, Early Childhood Intervention Services (ECIS), and Education service areas. A career with us means you are part of an organisation making a real difference.

The Team Leader will oversee the day-to-day operations of the Stopover Youth Refuge, lead and supervise the team, and be responsible for ensuring that young people receive a high-quality service.

As a leadership role, the Team Leader is expected to operate under limited direction from management and undertake a range of functions for which operational practices and guidelines may need to be developed. The Team Leader will have responsibility for decision making for the Iramoo Youth Refuge team, in line with divisional and MCM strategic plans, and will provide expert advice relating to Youth Refuge provision.

About you

We are looking for someone who can

• Ensure the provision of high quality, solution-focused whole of person services are provided to all young people who are accommodated.
• Exercise a high level of responsibility for the work undertaken by all employees within the Youth Refuge program, including undertaking the planning, direction, management, and evaluation of Youth Refuge operations.
• Manage critical incidents safely, provide support and direction to employees and young people in times of crisis.
• Provide leadership and expert advice to employees working with young people with multiple and complex needs and support employees to develop comprehensive care plans and risk assessments for all young people.
• Benefits of working with MCM include:

• Diverse and inclusive organisation
• Attractive Salary Packaging benefits
• Supportive learning and development environment
• Culture of continuous improvement
• Essential:

• Tertiary qualifications in Social Work, Youth Work or related fields and demonstrated experience in working with people who are at risk or experiencing homelessness.
• Demonstrated experience leading a team of professionals working in a youth homelessness context, with the ability to oversee a range of crisis interventions and management strategies to young people at risk.
• A demonstrated ability to lead, guide, supervise and support employees with a sound understanding of supervision guidelines and best practice principles.
• Demonstrated experience in developing and delivering high-quality programs and services.
• Strong ability to actively and assertively engage young people with complex needs.
• Please refer to the position description for the full duties and key selection criteria.
• Screening Criteria:

National Police check

International Police check

Current Working with Children check (Employee)

Valid Victorian Driver's license

Right to Work in Australia

Applications for this role will close on 20 October 2026/or Applications may close before the deadline, so please apply early.  Please include your current resume and cover letter. Please review the position description to understand more about the role and responsibilities.  If you have any needs throughout the recruitment process that have not already been catered for, we encourage you to contact [email protected] to let us know how we can better support you to apply.

About MCM

MCM is an inclusive and equal opportunity employer with a strong commitment to safety. MCM embraces differences because we know that diversity and inclusion help us to attract, recruit, engage and retain talented people.

We are a leading not-for profit-for-purpose organisation that offer a broad range of services in Disability, Homelessness, Palliative Care and Education.

Our commitment to Safety

MCM is committed to the safety of its clients and employees, taking a zero-tolerance approach to violence within the workplace and abuse, including child abuse and abuse of people with disability. All employees are required to comply with the Child Safe Standards.

Our commitment to Diversity, Inclusion & Equity of Access

At MCM we embrace our differences because we know that diversity helps us to innovate and make the biggest impact possible. Our DEI Strategy supports and drives an inclusive workplace culture. We embrace the learning opportunities that come with authentic commitment to equity of access for all. We particularly encourage Aboriginal and Torres Strait Islander candidates to apply.