Team Secretary

Job Summary: The team secretary is a vital role within our team, responsible for providing comprehensive administrative support to ensure the efficient operation of our service. The post holder will work within established routines and processes, policies, and procedures to deliver high-quality service to the unit, handling patient and staff inquiries efficiently and courteously.

Key Responsibilities

• General Administrative Duties: Perform a variety of administrative tasks, including managing schedules, preparing reports, and maintaining accurate records.
• Communication: Exhibit excellent communication and interpersonal skills to interact effectively with patients, staff, and external stakeholders.
• Prioritisation and Adaptability: Prioritise tasks and adapt to constant demands on the workload, ensuring timely completion of duties.
• Team Collaboration: Demonstrate the ability to work collaboratively as a team member, supporting colleagues and contributing to a positive work environment.
• Patient and Staff Enquiries: Address patient and staff inquiries efficiently and courteously, providing accurate information and assistance.
• Compliance: Ensure all administrative processes comply with healthcare regulations and standards.

Qualifications and Experience

• Relevant experience working within an administration team is essential.
• Strong organisational skills and attention to detail.
• Proficiency in using office software and tools.
• Ability to manage multiple tasks and meet deadlines.
• Excellent problem-solving skills and the ability to work independently.

Personal Attributes

Professional and approachable.

High level of integrity and confidentiality.

Strong commitment to providing high-quality service.